Digital Divide Coordinator - Daily Travel throughout Northwest CT
Required skills
- digital literacy
- technology assistance
- assistive technology
- disability services
- human services
- social work
- education
- troubleshooting technology
- community outreach
- reporting
Nice to have
- training
- teaching
- facilitation
- postsecondary education
Role summary
Oak Hill is seeking a Digital Divide Coordinator to bridge technology gaps for older adults and individuals with disabilities in rural Northwestern Connecticut. This role involves providing technology assistance, digital literacy support, and training through in-person and virtual services. The coordinator will also develop and deliver workshops, conduct community outreach, build partnerships with local organizations, and connect participants to resources. Responsibilities include tracking program activities and maintaining documentation. The ideal candidate has experience in disability or human services, can troubleshoot technology, and possesses strong communication and relationship-building skills. Daily travel throughout Northwestern CT is required.
Digital Divide Coordinator
Department: Oak Hill Integrated Centers
Report to: Director of Assistive Technology Services
Location: Role is based in Hartford, CT and requires daily travel throughout Northwestern Connecticut.
Status: Exempt | Non-Union
At Oak Hill, we believe technology can create greater independence, connection, and opportunity. We are seeking a Digital Divide Coordinator to help bridge technology gaps for older adults and individuals with disabilities throughout rural communities in Northwestern Connecticut.
This role is ideal for someone who enjoys helping others, building community relationships, and teaching technology skills in a supportive, mission-driven environment. The successful candidate will join a kind, collaborative, and highly productive team that values communication, mutual support, accountability, and a willingness to learn.
What You'll Do
- Provide technology assistance and digital literacy support through in-person and virtual services.
- Conduct individual and group trainings on technology tools and resources.
- Develop and deliver workshops, presentations, and community outreach activities.
- Build partnerships with community organizations and service providers.
- Connect participants to assistive technology services and other available resources.
- Track program activities and maintain required documentation and reporting.
What We're Looking For
- High School Diploma required.
- Experience in disability services, human services, social work, education, or a related field.
- Experience using and troubleshooting technology devices and applications.
- Strong communication, organizational, and relationship-building skills.
- Ability to travel throughout Northwestern Connecticut.
The Right Fit for Our Team
We are looking for someone who:
- Thrives in a collaborative, supportive team environment.
- Demonstrates strong time management and organizational skills.
- Can effectively balance multiple priorities and changing demands.
- Is comfortable asking questions and seeking support when needed.
- Takes initiative while remaining open to feedback and guidance.
- Brings a positive, flexible, and service-oriented approach to their work.
- Is passionate about helping others increase their access to technology and community resources.
Preferred Qualifications
- Knowledge of assistive technology.
- Training, teaching, or facilitation experience.
- Postsecondary education in a related field.
To Apply
In addition to the application standard application, interested candidates should submit a resume which outlines their qualifications, relevant experience, and interest in joining Oak Hill's mission-driven team
We support equality for and advancement of all people, based on their qualifications and actions alone, without regard to color, gender, age, religion, national origin or disability.Our company is dedicated to fostering an inclusive environment. If you need a reasonable accommodation to participate in the job application or interview process, please reach out to total.rewards@oakhillct.org. We will make every effort to accommodate your needs in accordance with applicable laws and our commitment to accessibility and inclusion.
An Equal Opportunity Employer.