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Retail Motor Vehicles

Service Manager at Gill Chrysler Dodge Jeep Ram GMC

Madera, CAOnsiteFull TimeManager / Head$84,000–$180,000 /yrPosted 1 month ago

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Required skills

  • Service Manager
  • automotive leader
  • customer satisfaction
  • team development
  • operational excellence
  • daily operations
  • service advisors
  • technicians
  • workflow
  • productivity

Role summary

Gill Chrysler Dodge Jeep Ram GMC is seeking an experienced and motivated Service Manager to lead their service department. The role involves managing daily operations, leading and developing a team of service advisors and technicians, ensuring exceptional customer service and retention, and achieving departmental sales and profitability goals. The ideal candidate will have previous automotive service management experience, strong leadership and team-building skills, and knowledge of dealership service operations. This is a performance-based compensation opportunity with benefits and career growth.

Service Manager

Gill Chrysler Dodge Jeep Ram GMC

Drive Performance. Lead a Winning Team.

Gill Chrysler Dodge Jeep Ram GMC is seeking an experienced and motivated Service Manager to lead our service department. This is an exciting opportunity for a proven automotive leader who is passionate about customer satisfaction, team development, and operational excellence.

Compensation

$7,000 to $15,000+ per month Performance-based compensation with earnings determined by departmental results, leadership effectiveness, customer satisfaction, and profitability.

Responsibilities

  • Manage daily operations of a high-volume service department
  • Lead, coach, and develop service advisors, technicians, and support staff
  • Monitor workflow, productivity, and repair quality
  • Ensure exceptional customer service and retention
  • Achieve departmental sales, gross profit, and CSI goals
  • Maintain compliance with manufacturer and dealership standards
  • Handle customer concerns professionally and effectively
  • Collaborate with parts and sales departments to maximize dealership performance

Qualifications

  • Previous automotive service management experience preferred
  • Strong leadership and team-building skills
  • Excellent communication and customer service abilities
  • Knowledge of dealership service operations and repair processes
  • Ability to analyze reports and drive performance improvements
  • Valid driver's license and clean driving record

Benefits

  • Competitive performance-based compensation
  • Medical, dental, and vision benefits
  • Paid time off
  • Career growth opportunities
  • Supportive and professional work environment

Join the Gill Automotive Group and help lead one of the region's top-performing service teams.

Apply today!

Gill Automotive Group is an Equal Opportunity Employer committed to creating an inclusive workplace where all employees are valued and respected.
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