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Automotive, Retail

Appointment Coordinator (Go Nissan North)

Edmonton, ABOnsiteFull TimePosted 25 days ago

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Required skills

  • appointment scheduling
  • customer service
  • communication skills
  • organized
  • detail-oriented
  • tech-savvy
  • payment processing
  • parts department coordination

Nice to have

  • Service Advisor
  • automotive
  • recalls
  • manufacturer warranty
  • alternate transportation

Role summary

Go Nissan North is seeking an experienced Appointment Coordinator to join their team in Calgary. This role involves efficiently scheduling appointments, managing customer communications, coordinating with the parts department, and processing payments. The company offers a growth-oriented environment with mentorship programs aimed at developing future Service Advisors, along with benefits like an Employee Investment Program, generous time off, and health coverage. This is an onsite, full-time position for individuals passionate about customer service and the automotive industry.

Appointment Coordinator (Go Nissan North)

Go Nissan North is looking to hire an experienced Appointment Coordinator to join our team.

At Go Nissan North, growth is at the heart of what we do. We’re proud to offer mentorship programs designed to guide you toward becoming a future Service Advisor. Led directly by our General Managers, these programs provide hands-on learning, real-world examples, and personalized support to help you build a rewarding career path with us.

What You'll Do

  • Efficiently schedule appointments, confirmations, and updates with a touch of knowledge and flair.
  • Check for outstanding recalls, advise on manufacturer warranty coverage, and offer alternate transportation options.
  • Answer calls and emails promptly and professionally, ensuring our guests feel valued and heard.
  • Review and coordinate appointments with the parts department, making sure everything is in place for a seamless service experience.
  • Collect and process payments, following dealership guidelines with precision.

What you’ll bring:

  • Customer service experience with a passion for creating positive experiences.
  • Excellent communication skills, both written and verbal.
  • Organized and detail-oriented, with the ability to juggle multiple tasks seamlessly.
  • Tech-savvy

What We Offer

  • Hands-On Growth – Get real training, mentorship, and support to move your career forward. We’ll help you build the skills you need for your next role.
  • Employee Investment Program – Earn guaranteed returns of 10% annually, up to 16%.
  • Time off that Counts – Start with 3 weeks after your first year, 4 weeks after 5 years, and 5 weeks after 10.
  • Health and Dental – Comprehensive coverage including medical, dental, and a health spending account.
  • Career Path Built for You – Ask us about the real success stories of team members who started in this role and grew into leadership positions.

If you're ready to be part of a fantastic team, work with incredible vehicles, and jumpstart your career in the automotive world, we want to hear from you! Apply now to join Go Nissan North as our Appointment Coordinator and be a key player in making our customers' automotive dreams come true.

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