Assistant General Manager
Required skills
- management experience
- service-related business
- customer service
- sales growth
- organize time
- find solutions
- operational challenges
- people challenges
Nice to have
- car wash experience
Role summary
GO Car Wash is seeking an Assistant General Manager to assist the Site General Manager with daily operations, including meeting site standards, delivering exceptional customer experiences, and addressing customer claims. The role involves managing and developing Teammates through hiring, training, and coaching. Success requires strong customer service, sales growth, leadership, problem-solving, time management, and collaboration skills. This is an active, outdoor role with competitive benefits and opportunities for career growth.
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states from coast to coast. And we keep adding more!
At GO Car Wash, we’re committed to providing an engaging, rewarding work experience for all our Teammates. We believe by caring for our Teammates first, we’ll have happy customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us in become the most admired car wash business!
As an Assistant General Manager at GO Car Wash, you’ll learn to manage of your own site. You’ll assist the Site General Manager with all daily car wash operations and contribute to the continued success of the site. This includes working with the Site General Manager on meeting all our inventory, equipment, site, service and safety standards to deliver a convenient, consistent, exceptional car wash experience for customers, and addressing customer claims when they occur. You’ll also assist with hiring, training, coaching, managing and developing our Teammates to perform their jobs well, grow their responsibilities, and uphold our values, by setting the example when performing all car wash activities.
For you to be successful, we’re looking for:
- High school diploma or equivalent
- 6 months of management experience in a service-related business
- Car wash experience preferred, but not required
You must also be able to:
- Deliver excellent customer service and drive sales growth
- Communicate clearly, engage, and lead others by example
- Organize time, work, and team to complete many varying responsibilities
- Achieve results independently, and work collaboratively with team
- Proactively and creatively find solutions to operational and people challenges
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as an opportunity to grow your career with us, while also learning work/life skills you can transfer to any path you choose for your future.
Compensation
Our Teammates in this role typically earn $18.50/hour, which includes a base pay of $16.50/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Plus $500 monthly bonus tied to 100% of plan targets tied to company and individual performance. Offer will depend on location and level of knowledge, skills, abilities and performance.
To learn more about us, go to www.gocarwash.com.
NOTE: You'll be required to complete a satisfactory criminal background check before being hired for this job.
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
