
Retail Shift Manager - Albemarle Rd - Full Time
Required skills
- GED
- retail experience
- customer service
- donated goods
- merchandise
- inventory management
- scheduling
- supervise employees
- safety
- theft
Nice to have
- skill-building
- career development
- team member discounts
- medical
- dental
- vision
Role summary
Goodwill is seeking a full-time Retail Shift Manager for their Albemarle Rd location. This role involves supporting store operations, managing staff, opening/closing the store, handling customer issues, and overseeing merchandise flow. The ideal candidate will have a high school diploma or GED, with 1 year of Goodwill retail experience or 2 years of general retail experience. This physically demanding role requires standing, walking, lifting, and occasional travel. The position offers a starting pay of $17.00/hour, annual raises, bonuses, and full-time benefits.
Description
About Us
At Goodwill, we believe in the power of work to transform lives. Through our retail stores and donation centers, we create employment opportunities and fund programs that support individuals and communities.
We offer:
- Starting pay of $17.00/hour
- Annual raises & production bonuses
- Free skill-building and career development classes
- Generous team member discounts
- Full-time benefits including medical, dental, vision, paid time off, and tuition reimbursement
Join a team where your work creates meaningful change.
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What You’ll Do
- Support store operations and staff management to keep our store running smoothly.
- Open and close the store, manage deposits, and secure the building
- Resolve customer complaints and issue refunds
- Ensure customers and donors receive friendly, prompt service
- Make production and scheduling decisions in the absence of management
- Manage the flow of donated goods to optimize sales
- Coordinate shipments and merchandise flow to meet goals
- Rotate, organize, and display merchandise by category and color
- Step in to assist with store team duties as needed
- Supervise employees and store activities when managers are unavailable
- Report safety or theft concerns to store leadership
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Requirements
What We’re Looking For
Someone who leads by example, thrives in a fast-paced retail environment, and is passionate about making a difference. You have:
- High school diploma or GED
- 1 year of Goodwill retail experience or 2 years of general retail experience (or an equivalent combination)
- This job keeps you on the move! Most of the time, you'll be talking, listening, standing, and walking. You'll frequently use your hands, reach, push, and pull. Occasionally, you may sit, kneel, stoop, throw, or twist. Regularly lifting up to 10 pounds, with occasional lifts up to 50 pounds, is required. Strong close, color, and depth vision are essential. Some local travel is involved.
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