Strategy Operations Senior Manager, Customer and GTM Initiatives
Required skills
- Strategy Operations
- Customer and GTM Initiatives
- Management Consulting
- Product Management
- Analytics
- Data Analysis
- Cross-functional Programs
- Cross-functional Projects
- Data Cloud
- Product Portfolio
Nice to have
- SQL
- Spreadsheets
- High-growth enterprise tech
- Cloud environments
- Bias for action
- Communication skills
Role summary
The Strategy Operations Senior Manager, Customer and GTM Initiatives will act as a force multiplier and strategic advisor to Data Cloud leadership within Google Cloud. This role involves deep engagement with customers and field organizations, translating customer needs into actionable insights for Product and Engineering teams. The position requires a blend of technical depth, commercial acumen, and execution rigor to drive complex initiatives from ambiguity to completion, ensuring strategic priorities are met with precision and operational discipline. Responsibilities include acting as a proxy for leadership, owning cross-functional initiatives, and shaping product positioning narratives.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 15 years of experience in management consulting, product management and strategy, or analytics in a technology company.
- Experience working with and analyzing data, and managing multiple cross-functional programs or projects.
Preferred qualifications:
- Advanced degree or equivalent practical experience.
- Experience with R, SQL, spreadsheets, or similar analytics tools.
- Experience in strategy, operations, product management, or a customer-facing technical advisory, leadership role within high-growth enterprise tech, cloud environments.
- Track record of driving complex initiatives from ambiguity to completion with a strong bias for action.
- Exceptional communication and relationship-building skills, with the ability to influence cross-functional teams and executive stakeholders without direct authority.
About the job:
Product and Business Strategy Leaders bring together teams across Google’s functions to help products execute optimally. Our team pushes Google to scale at key points that refine our products and infrastructure by executing efficiently, bringing solid business sense and sound judgment, and working effectively across organizational lines.
Our roles often include components of strategy (e.g. analyzing and understanding new trends in the industry, building business plans), operations (e.g. running the cadence of organizations, connecting the operating lines between our functions), and communications. Our team partners with senior leadership to run important functions that cross-cut our existing organizations and deliver high impact projects. We help Engineers, PMs, UX, and all of our other functions to build amazing products that delight our users, and then get those products into their hands.
As Data Cloud accelerates its growth and scales rapidly, we are seeking a seasoned Senior Strategy and Operations Principal to act as a crucial force-multiplier and strategic advisor to the Data Cloud leadership. In this high-impact role, you will be deeply immersed in our business operating rhythm, serving as the connective tissue between our customers, field organizations, and the Product/Engineering teams.
You possess a unique blend of technical depth, commercial acumen, and execution rigor. You will spend significant time engaging with key customers and field leaders, translating nuanced product gaps and customer pain points into actionable insights for Product Management and Engineering. With a heavy bias for action and delivery, you will ensure that the GM’s strategic priorities are executed with precision, operational discipline, and clear momentum.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.US: $222000 - $308000 (USD) + 25% bonus target + equity + benefits
Learn more about benefits at Google.
Responsibilities:
- Act as a key proxy for the Data Cloud leadership in engaging with customers and field organizations.
- Take ownership of cross-functional initiatives, commitments, and action items generated from leadership reviews and customer engagements, ensuring they are tracked and driven to completion in a timely manner.
- Translate customer feedback into technical gap analyses and collaborate with Product and Engineering leadership to accelerate prioritization, decision-making, and closure for executive stakeholders.
- Demonstrate excellent execution discipline and follow-through.
- Leverage your technical background to deeply understand the Data Cloud product portfolio, architecture, and competitive landscape. Help shape product positioning narratives and ensure alignment between field realities and product roadmaps.
