
User Experience Research Intern, MS, Summer 2027
Required skills
- Human Factors
- Psychology
- Human Computer Interaction
- Cognitive Science
- Information Science
- research design
- usability studies
- contextual inquiry
- surveys
- qualitative research methods
Nice to have
- statistics
- experimental design
- product design practices
- penultimate academic year
Role summary
User Experience (UX) teams at Google, comprising Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers, focus on customer experience. They gather insights into user needs, attitudes, and behaviors to inform product design, collaborating with engineering and product management to create valuable products. Google, an engineering-driven company, hires individuals with broad technical skills to tackle significant technological challenges and impact millions of users across various products like Google Ads, Chrome, Android, and YouTube.
Minimum qualifications:
- Currently pursuing a Master's degree in Human Factors, Psychology, Human Computer Interaction, Cognitive Science, Computer Science, Information Science, or a related field.
- Internship, work, or project experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
Preferred qualifications:
- Currently attending a degree program in the US and available to work full time for 12 weeks outside of university term time.
- In their penultimate academic year or returning to a degree program after completion of the internship.
- Experience integrating user research into product designs and design practices.
- Knowledge of statistics and experimental design.
- Excellent communication, negotiation, and collaboration skills.
About the job:
User Experience (UX) is made up of multi-disciplinary teams of Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers who focus on customer experience. We play an integral part in gathering insights about product user needs, attitudes, and behaviors to inspire and inform design. We collaborate closely with each other, engineering, and product management to create products that deliver value for our users and Google’s businesses.
Google is and always will be an engineering company. We hire people with a broad set of technical skills who are ready to address some of technology's greatest challenges and make an impact on millions, if not billions, of users. At Google, engineers not only revolutionize search, they routinely work on massive scalability and storage solutions, large-scale applications and entirely new platforms for developers around the world. From Google Ads to Chrome, Android to YouTube, Social to Local, Google engineers are changing the world one technological achievement after another.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.
US: $88000 - $117000 (USD) + 0% bonus target
Learn more about benefits at Google.
Responsibilities:
- Design and conduct independent research using a variety of qualitative research methods, utilizing quantitative methods when necessary.
- Work cross-functionally with design, engineering, and product management to ensure teams makes user-centric, data-driven decisions.
- Ensure effective communication of research findings and advocate findings outside of the project team.
- Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing).
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