Operations Associate, New York, #972
Required skills
- picking
- packing
- receiving product
- inventory
- waste and spoilage
- FIFO
- food and beverage
- health
- safety
- sanitation
Nice to have
- restaurant environment
- retail environment
Role summary
Gopuff is seeking motivated Operations Associates (OAs) to join their operations team in New York City. Reporting to a Site Leader, OAs are crucial to the company's mission of delivering everyday essentials quickly and reliably. Responsibilities include picking, packing, receiving products, managing inventory, maintaining facility cleanliness, and ensuring food safety standards. The role requires physical stamina, the ability to lift up to 49 pounds, and flexibility to work various shifts, including nights and weekends. While a high school diploma or GED is required, experience in restaurant or retail environments is preferred. Familiarity with basic web applications like Google G-Suite is also necessary.
Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.
Responsibilities: -Pick and pack items for dispatch to customers-Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies-Manage inventory and re-shelving of canceled orders-Clean and organize sales floor and overall facility-Manage waste and spoilage through strict compliance with FIFO practice-Contact customer for substituted or out-of-stock items-Handle, scan and move product in a safe and well-organized manner-Stand, push, pull, squat, bend, reach and walk during shifts-Use carts, pallet jacks, dollies and other equipment to move product-Handle products that may contain tobacco, nicotine, and/or alcohol-Work in freezer locations periodically throughout shifts-Capability to walk several flights of steps periodically throughout the day-Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards-Ensure accuracy of all food and beverage packaged for delivery-Follow health, safety and sanitation guidelines for all products-Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements-Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation-Prepare, package and stage/handoff orders
Qualifications:-High School Diploma or GED Equivalent-Experience working in a restaurant or retail environment (preferred, not required)-The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)-General working knowledge of basic web-based software applications (e.g. Google G-Suite)-Stand and walk for the duration of an assigned shift-Lift up to 49 pounds-Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays
#LI-DNP
What We Offer
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
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