HR Manager

Supervisor: Executive Director

Starting Wage: $60-70,000 salary

Hours: Full-time

Location: Dover and Springvale

Summary:

The HR Manager position is a full-time position responsible for all aspects of Human Resources including serving as primary staff contact.

Overview:
 The HR Director manages general smooth running of Human Resources procedures for Great Bay Services’ Dover, NH and Springvale, ME. The position is responsible for the Human Resources vision including long-term staff & policy development, as well as file quality & maintenance, and annual benefits administration.

Essential Duties and Responsibilities:  

• Policy development
  • Maintain high level of expertise in latest Human Resources best practices across the field and across New England.
  • Work with the Executive Director, Program Director, Finance Director, Training Coordinator, and applicable Hiring Manager to ensure that policies and procedures are aligned with the appropriate federal, state, and local regulations.
  • Attend biweekly interoffice Leadership Team meetings via Microsoft Teams.

• Staff development
  • Monitor effectiveness of current HR policies, practices, and processes to determine efficiency and effectiveness; make recommendations for improvement and execution.

• Employee relations
  • Onboard new staff members, in concert with the applicable manager and the Executive Director, from recruitment through first day of training.
  • Serve as the primary point of contact for any employee relations issues, acting as a resource to the employee and intervening when necessary.
  • Offboard departing staff members, in concert with the applicable manager and the Executive Director, from exit interview through COBRA enrollment.

• Benefits oversight
  • Administer all benefits programs: life, medical, dental, flexible spending, wellness plan, disability insurances, and 403(b) plan, and work closely with broker on plan designs, open enrollment, etc. Ensure all necessary notices are distributed by due dates to ensure compliance.

• Employee files quality control
  • Maintain employee files, ensuring current driver’s information, running backgrounds according to the required schedule, and adding updated certifications as obtained.
  • Conduct quarterly quality control check of employee files. 

Qualifications: 

• 7+ years of Human Resources experience.
• Ability to work with a broad spectrum of people.
• Evidence of commitment to mission of Great Bay Services.
• Certification from SHRM or PHR a plus.
• Experience with ADP Workforce Now a plus.

Musts:

• Be highly ethical (with a high level of integrity), self-motivated, dependable, reliable, and detail oriented. 
• Be able to interface easily with clients/members, staff, and senior management personnel.

• Maintain strict confidentiality on all employee-related issues and escalate as needed.
• Pass a criminal background check.
• Complete a credit check.