Automotive Service Manager - Bench
Required skills
- Automotive Service Manager
- Bench role
- Multi-shop support
- P&L
- KPIs
- Customer relationships
- Coach
- Train
- Shop teams
- Financials
Nice to have
- Professionalism
- Accountability
- Culture
Role summary
GreatWater 360 Auto Care is seeking a Bench Automotive Service Manager for their Holland, MI location. This role supports multiple shops in the district, focusing on upholding service, safety, and performance standards, building customer relationships, and coaching teams. The position is designed to prepare the candidate for their own Service Manager role within months. Responsibilities include managing shop performance, interpreting financials, and leading by example. The role requires 2+ years of automotive shop management experience and 1+ year of service advisor experience or sales ability, along with strong people management skills.
Description
Automotive Service Manager
Shop Name: Dykstras Auto - Holland, a GreatWater 360 Auto Care
Location: 2611 120th Ave, Holland, MI 49424
Schedule: M-F: 7:30AM-5:30 PM EST
District Support Area: Elk Grove Village, IL
EARN: $63,000 – $77,000 base pay - PLUS Monthly & Quarterly Incentives
GreatWater 360 Auto Care is looking for a Bench Automotive Service Manager with a strong work ethic, a great attitude, and a passion for leadership.
This is a bench role designed to support multiple shops in the district while preparing you to step into your own Service Manager role within a few months.
We’re planning ahead for growth—and we want leaders trained, ready, and aligned with our values before they take the wheel of their own shop.
If you’re an experienced automotive service manager who is:
- A keeper of values
- A maintainer of standards
- The leader people naturally follow
…this opportunity was built for you.
What You’ll Do
- Support and lead operations across multiple shops within the district
- Step in where needed to uphold service, safety, and performance standards
- Build trust-driven customer relationships
- Coach, train, and develop service advisors and shop teams
- Manage shop performance with a strong understanding of P&L and KPIs
- Lead by example—professionalism, accountability, and culture matter here
- Prepare to transition into your own shop as a Service Manager
Here’s What We Promise Our Service Managers
Full Benefits Package – Available Day 1
- Medical (2 plan options)
- Dental & Vision
- Short & Long-Term Disability
- $25,000 Basic Life & AD&D – 100% Employer Paid
- 401(k) with Match after 90 days
- 1 Week Paid Paternal Leave
- 80 Hours of Front-Loaded PTO / Year
- 6 Paid Holidays
- No weekends – our shops are closed!
- Training & Career Advancement
We invest heavily in personal growth and continuing education. You’ll receive both onsite and offsite training designed to grow your leadership skills, increase your industry value, and prepare you for long-term success.
Why GreatWater?
We believe in doing the right thing—for our teammates, our customers, and our communities. We operate safe, professional shops where people are respected, developed, and supported. If you’re looking for a place where leadership matters and growth is real, you’ll feel at home here.
?? Apply today and let’s talk about how you can grow your career with GreatWater 360 Auto Care.
Requirements
Who We’re Looking For
- Ability to travel and support multi shops within the district.
- High school diploma or GED required
- Valid driver’s license with satisfactory MVR
- 2+ years of automotive shop management experience
- 1+ year of service advisor experience or strong demonstrated sales ability
- Self-aware, servant leader with experience managing people, including:
- Interviewing, hiring, training, coaching, and performance management
- Conducting reviews, corrective actions, investigations, and terminations when needed
- Proven ability to motivate teams, problem-solve, and take initiative
- Comfortable interpreting financials, discounts, percentages, and performance metrics
- Experience managing a P&L and understanding how line-item decisions impact results
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