Medical Receptionist
Required skills
- greeting patients
- customer service
- coordinating care
- patient evaluation
- discharge
- answering phones
- electronic scheduling
- data entry
- verifying information
- patient charts
Role summary
Mishock Physical Therapy & Associates is seeking a Medical Receptionist to provide outstanding customer service and coordinate patient care. Responsibilities include greeting patients, managing appointments and medical records, handling payments, and assisting physical therapy staff with patient exercises and equipment maintenance. The ideal candidate possesses strong communication, time management, and organizational skills, with a compassionate, patient-focused attitude. Proficiency in Word and Excel is required, and experience with medical software and in a medical/therapy setting is preferred. This role offers competitive compensation, excellent benefits, and opportunities for professional development.
- Greeting patients and providing outstanding customer service
- Coordinating the care for each patient from initial evaluation to discharge
- Answering phones
- Electronic scheduling
- Data entry
- Verifying current personal and financial information
- Maintaining patient charts and electronic medical records
- Collecting, posting, and depositing patient payments
- Faxing, filing, and performing any other duties as assigned
- Assist licensed physical therapy staff by observing patients during therapeutic exercises, ensuring safety and proper technique while under direction of licensed clinical staff.
- Prepare patients for therapy sessions
- Maintain cleanliness and organization of treatment rooms and shared spaces; launder linens and sanitize treatment areas.
- Assemble, disassemble, and maintain therapy equipment to ensure functionality.
- Strong communication, time management, and organizational skills
- Ability to multitask in a fast-paced environment
- Compassionate, patient-focused attitude
- Previous experience in a medical or therapy setting is a plus
- Excellent telephone skills
- Proficient in Word and Excel
- Previous experience with medical software preferred
- Available and flexible with your hours
- Team player attitude and energetic with a focus on excellent customer service
- Competitive compensation
- Excellent benefits package including 401k, health, dental, and generous paid time off
- Multiple opportunities for professional development, specialization, and leadership
- Employee discount plans
- Employee Assistance Program (EAP)
- Investment from a company that wants you to succeed and thrive
Mishock Physical Therapy & Associates is a group of privately owned outpatient physical therapy practices with over five locations throughout Montgomery, Berks, and Chester Counties. We challenge ourselves to provide the most clinically superior care in the region. We invest in our clinicians' education and expect our professional staff to remain on the cutting edge of "what’s new” in physical therapy based on science and sound clinical research. Our mission is to provide the most effective and state-of-the-art physical therapy services to relieve pain, restore function, and return our patients to the highest quality of life possible. Join our team of talented professionals by applying online today!
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