Automotive Services

Customer Service & Dispatch Coordinator

HawaiiOnsiteFull TimePosted 1 month ago

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Required skills

dependable
organized
multitask
calm under pressure
positive attitude
team-first mindset

Nice to have

home services
customer service experience
scheduling experience
dispatch experience

Role summary

Raynor Overhead Doors & Gates is seeking a Customer Service & Dispatch Coordinator in Pearl City, HI. This role supports field technicians and customers by coordinating schedules, handling calls, managing daily operations, and maintaining service records. The position offers a consistent weekday schedule, full benefits, 401(k) match, and paid time off. Ideal candidates possess strong communication and organizational skills, the ability to multitask, and a positive, team-first attitude. Prior experience in customer service, scheduling, or dispatch is preferred, and training is provided for the right candidate.

🌺 Customer Service & Dispatch CoordinatorRaynor Overhead Doors & Gates – Pearl City, HI

💵 $21/hour + Full Benefits + 401(k) Match🕘 Monday–Friday | 6:30 AM – 3:00 PM📍 Pearl City, Oahu

Looking for a stable career with a local company that values teamwork, growth, and work-life balance?

Raynor Overhead Doors & Gates is seeking a Customer Service & Dispatch Coordinator to help support our field technicians and deliver exceptional service to customers across Oahu.

This is more than a typical customer service role — you’ll be the communication hub between customers, technicians, and operations, helping keep jobs organized, on schedule, and running smoothly.

Why people love this role:✔ Consistent weekday schedule — no nights or weekends✔ Full medical, dental, and vision benefits✔ 401(k) with company match✔ Paid holidays & PTO✔ Friendly local team culture✔ Career growth opportunities✔ Hands-on training provided

What you’ll do:• Coordinate technician schedules and appointments• Answer customer calls and provide updates• Support dispatching and daily operations• Keep service records accurate and organized• Help create smooth, positive customer experiences

What we’re looking for:• Strong communication and organizational skills• Ability to multitask and stay calm under pressure• Positive attitude and team-first mindset• Customer service, scheduling, or dispatch experience preferred• Experience in home services is helpful but not required — we’ll train the right person.

Ideal candidates are dependable, organized, and enjoy helping both customers and teammates succeed.

Guild Garage Group is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Raynor Overhead Doors and Gates may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

Pay Range$21—$21 USD

By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.

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