Specialist II, Sales - Market & Pricing

Enstructure | Gulf Stream Marine is seeking a detail-oriented and customer-focused Inside Sales Support professional to join our commercial team in Houston, TX. This is an exciting opportunity to play a key role in supporting sales activities for stevedoring, cargo handling, warehousing, and related terminal services while contributing to customer satisfaction and business growth.

In this role, you will play a key part in supporting our commercial operations by assisting with sales activities related to stevedoring, cargo handling, warehousing, and terminal services. You will collaborate closely with sales and operations teams to prepare competitive quotes, respond to customer inquiries, coordinate service requests, and help drive business opportunities forward.

The ideal candidate is highly organized, proactive, and an effective communicator who enjoys building relationships, managing multiple priorities, and delivering exceptional customer service.

Why Join Enstructure | LOGISTEC?

At Enstructure | Gulf Stream Marine, we play an essential role in keeping cargo moving and supporting the industries that power North America's economy. Our success is built on strong customer partnerships, operational excellence, and the dedication of our people.

As part of our commercial team, you'll have the opportunity to:

• Build valuable experience in the maritime, logistics, and terminal operations industry.

• Collaborate with experienced sales and operations professionals across the organization.

• Contribute directly to customer satisfaction, commercial success, and business growth.

• Expand your industry knowledge and develop professionally within a growing organization.

• Be part of a team that values collaboration, accountability, and continuous improvement.

What We're Looking For

• Sales and Customer Service Experience: Previous experience in inside sales, sales support, customer service, or a related role. Experience within the maritime, terminal operations, logistics, warehousing, or industrial services industries is preferred.

• Strong Attention to Detail: Ability to accurately interpret and work with pricing, rates, cargo quantities, measurements, and units of measure while ensuring accuracy in quotes and commercial documentation.

• Excellent Communication Skills: Strong written and verbal communication skills with the ability to build positive customer relationships, respond professionally to inquiries, and collaborate effectively with internal teams.

• Organization and Time Management: Proven ability to manage multiple quotes, prioritize competing requests, meet deadlines, and adapt to changing customer needs and operational demands in a fast-paced environment.

• Technical Proficiency: Proficiency in Microsoft Office applications, including Excel, Word, and Outlook. Experience using CRM software or sales tracking systems is preferred.

• Education: Bachelor's degree in Business, Logistics, International Trade, or a related field, or an equivalent combination of education and relevant professional experience.

Ready to Make an Impact?

If you're an organized, customer-focused professional who enjoys supporting sales initiatives, solving problems, and building strong business relationships, we want to hear from you!

Join Enstructure | Gulf Stream Marine and help us continue connecting businesses, moving cargo, and creating opportunities across North America.

Apply Today!

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What You'll Do

• Support Sales and Pricing Activities: Prepare accurate quotes and rate proposals using approved tariffs, rate sheets, and pricing guidelines. Verify cargo types, volumes, dimensions, weights, service requirements, and timelines to ensure pricing accuracy.

• Collaborate with Terminal Operations: Partner with operations teams to confirm cargo handling requirements, warehouse and yard availability, and service capabilities before communicating commitments to customers.

• Manage Customer Relationships and Inquiries: Serve as a key point of contact for inbound customer inquiries, providing timely and accurate information regarding services, pricing, applicable charges, and commercial terms.

• Drive Sales Opportunities Forward: Proactively follow up on outstanding quotes, customer requests, and potential business opportunities while keeping the sales team informed of customer decisions, outstanding questions, and next steps.

• Coordinate Pricing and Commercial Approvals: Identify and escalate high-volume opportunities, nonstandard pricing requests, and exceptions to the Director of Sales or designated pricing approver.

• Maintain Accurate Sales Records: Manage and update customer information, sales opportunities, quote activity, and follow-up schedules within CRM systems and internal tracking tools to ensure accurate reporting and visibility.

• Ensure Seamless Service Coordination: Communicate confirmed service requirements, approved rates, and relevant customer documentation to operations teams to facilitate efficient execution and customer satisfaction.

• Support Commercial Reporting and Continuous Improvement: Assist with rate sheet updates, sales reporting, and the resolution of customer service or billing inquiries by collaborating with Sales, Operations, Finance, and other internal departments.