
Leasing Manager
Required skills
- leasing operations
- occupancy targets
- renewal objectives
- prospective residents
- leasing process
- traffic
- leasing activity
- market trends
- competitor pricing
- resident relations
Nice to have
- leasing management
- supervisory experience
- closing
- sales ability
- team leadership
- coaching experience
Role summary
Habitat America is seeking an experienced and motivated Leasing Manager for a 500-unit apartment community in Baltimore, MD. This role will lead leasing operations, drive occupancy, manage the leasing team, and ensure excellent customer service and resident retention. The ideal candidate is organized, energetic, sales-driven, and experienced in multifamily property management, with knowledge of Fair Housing laws and leasing best practices. Responsibilities include overseeing daily leasing, training staff, conducting tours, monitoring market trends, coordinating marketing, and collaborating with property management and maintenance teams. Previous leasing management or supervisory experience and proficiency with property management software are preferred.
The ideal candidate is organized, energetic, sales-driven, and experienced in multifamily property management.
Key Responsibilities
- Oversee all daily leasing operations for a 500-unit apartment community
- Lead, train, coach, and schedule leasing staff
- Ensure leasing goals, occupancy targets, and renewal objectives are met
- Conduct tours and assist prospective residents throughout the leasing process
- Monitor traffic, leasing activity, market trends, and competitor pricing
- Maintain strong resident relations and assist with retention initiatives
- Review lease files and ensure compliance with company policies and Fair Housing regulations
- Coordinate marketing efforts, outreach, resident events, and online reputation management
- Collaborate with maintenance and property management teams to ensure apartment readiness and smooth move-ins
- Assist with reporting, lease audits, renewals, and administrative tasks as needed
- Maintain a professional and welcoming leasing office environment
Qualifications
- 2+ years of multifamily leasing experience required
- Previous leasing management or supervisory experience preferred
- Strong sales, customer service, and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Knowledge of Fair Housing laws and leasing best practices
- Experience with property management software preferred (Yardi, RealPage, OneSite, etc.)
- Proficiency in Microsoft Office and general computer skills
- Weekend availability required
Preferred Skills
- Strong closing and sales ability
- Team leadership and coaching experience
- Conflict resolution and problem-solving skills
- Organized and detail-oriented
- Positive attitude with a resident-focused mindset
Benefits
- Competitive salary
- Leasing commissions and bonus opportunities
- Medical, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match
Habitat America is an Equal Opportunity Employer and values a diverse workplace.
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