Administrative Coordinator

We are seeking a positive, highly organized, and service-minded professional to oversee the daily operations of our two 10,000 sq ft coworking spaces and provide administrative support to Hancock Construction. This hybrid role brings together hospitality, operations, event coordinator, and administrative support. The ideal candidate thrives in a fast-paced environment, pays close attention to detail, manages multiple responsibilities with ease, and delivers concierge-level service to members and guests. In addition, we are looking for a friendly, energetic, and engaging individual who thrives on building relationships, enjoys meeting new people, and brings a positive, welcoming attitude to every interaction. 

Coworking Management (Primary Role)

Daily Responsibilities

• Manage the day-to-day operations of two 10,000 sq ft coworking buildings
• Take full ownership of keeping both spaces clean, well-stocked, and organized
• Answer and manage the coworking phone line
• Oversee member onboarding and offboarding
• Deliver an exceptional, high-touch experience to every member
• Serve as the primary point of contact for coworking members
• Monitor and maintain office supplies, amenities, and inventory
• Coordinate regular maintenance, repairs, and vendor services
• Plan, coordinate, and host onsite events throughout the year
• Track member needs, usage patterns, and feedback to continually improve operations
• Learn and administer our coworking platforms, OfficeRnD and Openpath

Annual Responsibilities

• Manage property tax filings and payments
• Renew business licenses
• Coordinate insurance renewals
• Oversee software and platform renewals
• Prepare tax documents for all coworking and rental accounts

Financial Responsibilities

• Maintain and reconcile all coworking and rental QuickBooks accounts
• Manage Stripe accounts and member billing
• Manage the company credit card account
• Process and pay monthly bills

Hancock Construction Support (Secondary Role) – Begins After Six Months

• Answer phone calls and greet visitors in a professional, friendly manner (begins immediately upon hire)
• Order and manage office supplies and materials
• Provide administrative support, including data entry and general clerical tasks
• Support team communications and follow up on open tasks
• Assist with Hancock Construction events throughout the year

Requirements:

• Prior experience in office, hospitality, coworking, or facilities management preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Comfortable managing competing priorities and pivoting throughout the day
• Leadership qualities with the ability to take initiative and solve problems
• High attention to detail and follow-through
• Proficiency in Microsoft Office
• Comfortable working both independently and as part of a team
• A joyful, positive attitude
• Humility and a collaborative, team-first mindset