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Estate Management, Real Estate, Wealth Management

Assistant Community Manager

Spokane, WAOnsiteFull Time$21–$22 /hrPosted 9 days ago

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Required skills

  • customer service
  • sales
  • marketing
  • organizational
  • administrative
  • Microsoft Office
  • online advertising
  • mathematical skills
  • prioritize
  • flexible

Nice to have

  • management experience
  • apartment leasing experience

Role summary

The Assistant Community Manager will support the Community Manager in ensuring a high-quality product presentation across all property aspects. Responsibilities include assisting with apartment leasing, presenting property features, determining customer needs, negotiating lease terms, processing applications, and maintaining resident databases. The role also involves conducting property walks, implementing leasing and marketing strategies, organizing resident retention events, accepting payments, and addressing resident concerns. This position requires strong attention to detail, excellent customer service, sales and marketing skills, advanced organizational abilities, and proficiency in Microsoft Office and online advertising.

Description

Job Objective: The Assistant managers goal is to assist the Community Manager. Assist in ensuring a quality product is consistently being presented on all aspects of the property.

Compensation: $21 - $22 Per Hour. + Leasing bonuses.

Essential Job Functions:

  • Rent/Lease Apartments
  • Present property and amenities in a positive light to prospective tenants
  • Determine needs of prospective customers
  • Negotiate leasing terms and conditions and close deals
  • Run and Verify application data (employment, rental) & informing applicants of results
  • Recording and updating details of prospective residents into the database consistently and efficiently
  • Conduct Daily property walks
  • Assist Community Manager in Resident Retention Strategies
  • Implement leasing and marketing strategies
  • Assist in presenting a well-maintained quality product (both interior and exterior)
  • Inspect and document vacating units for condition left by resident
  • Inspect and document vacant homes for condition and to ensure they are rent ready per company standards
  • Inspect grounds, models, and community office daily
  • Organize resident retention functions including parties and newsletters
  • Accept rent payments, deposits and other applicable monies
  • Addressing resident questions/concerns professionally and efficiently
  • All other tasks as assigned

Requirements

Skills:

  • HIGH attention to detail
  • Excellent customer service skills (written and verbal)
  • Leadership /Management skills
  • Sales/marketing skills
  • Advanced organizational/administrative (Meticulously organized)
  • Time management skills
  • Advanced computer skills (Microsoft Office, online advertising)
  • Business mathematical skills (Add, subtract, multiply, and divide whole numbers, fractions, and decimals)
  • Verbal and written communications skills
  • Ability to independently and efficiently prioritize and re-prioritize throughout the day
  • Comfortable and flexible with plans changing daily/hourly depending on business
  • Strong memory for details that can be accurately recollected long after they were seen/read/spoken about
  • Confident, accurate, and efficient computer skills
  • Strong ability to clearly, concisely and accurately communicate with fellow employees and clients
  • Resourceful and willing to use tools to problem solve prior to bringing it to the supervisor’s attention
  • Self-starter that is confident and able to identify areas of needed improvement and do something about it without a prompting from superiors

Education: High school diploma or GED. Ability to read, write, speak and understand English.

Experience: Management and/or apartment leasing experience preferred (not required).

Equipment: Position requires individuals to furnish their own vehicle to pick up supplies and perform other duties as necessary.

Attendance/Schedule:

Regular work schedule for this position will be 5 days (Typically Tuesday – Saturday) a week 8:00 AM to 5 PM (hours vary depend on the location). The individual must be punctual and accountable. This position requires ability to work any day of the week, any week of the year and to serve on call as necessary. The individual must attend all training classes and meetings as scheduled.

Work schedules are subject to change.

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