Virtual Patient Observation Technician
Required skills
- High School Diploma
- Medical terminology
- Computer proficiency
- Analyze patient safety information
- Multitasking skills
- Continuously monitor multiple patients
- Sustained focus
Nice to have
- Related specialty experience
- Direct patient care
- Virtual patient observation
- Telemetry technician experience
- Hospital environment experience
- Nursing program clinical rotations
Role summary
Harris Health is seeking a Virtual Patient Observation Technician (VPOT) for a part-time evening shift at Ben Taub Hospital. The VPOT provides constant, real-time video monitoring of assigned patients to ensure a safe care environment. Responsibilities include observing at-risk behaviors, providing verbal redirection, communicating with nursing staff, documenting observations, and following safety measures. The role requires exceptional attention to detail, the ability to monitor multiple patients, sound judgment, and timely decision-making under pressure. This position supports patients and care teams by enhancing patient safety through attentive observation and communication.
Hiring Post: Virtual Patient Observation Technician – Ben Taub
Compensation: $20.87 to $25.42/hour
Career Area: Allied Health
Location: Ben Taub Hospital, Houston, TX 77030
Position Type: Part-Time
Shift: Evenings, 1:00 PM – 9:30 PM
Job ID: 181106
Benefits
Day 1 medical, dental, and vision coverage
$10k student loan repayment
Shift differentials where applicable
Flexible Spending Accounts (FSAs)
Short- and Long-Term Disability insurance
Life and AD&D insurance
401(k) retirement plan with employer contributions
Employee Assistance Program (EAP)
Subsidized parking
Access to a credit union
Employee disaster relief support
Tuition Reimbursement available after 6 months of employment
About the Position
Harris Health is seeking a Virtual Patient Observation Technician (VPOT) to join the team at Ben Taub Hospital for a part-time evening shift from 1:00 PM to 9:30 PM.
The VPOT provides constant, real-time video monitoring of assigned patients to help maintain a safe care environment. You will observe patients for at-risk behaviors, provide verbal redirection when appropriate, and communicate directly with nursing staff when additional intervention or assistance is needed.
In this role, you will document observations according to established standards, follow appropriate safety measures, and participate in performance improvement and quality initiatives. You will also interact with patients, families, and staff while promoting a professional, supportive, and customer-friendly environment.
This position requires exceptional attention to detail, the ability to continuously monitor multiple patients, sound judgment, and the ability to make timely decisions under pressure.
About Harris Health System
Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community through acute care, primary care, wellness, disease management, and population health services, with a focus on low-income, uninsured, and underinsured patients.
Ben Taub Hospital (Level I Trauma Center) and Lyndon B. Johnson Hospital (Level III Trauma Center) anchor Harris Health's network of 39 clinics, health centers, specialty locations, and telemedicine services. Harris Health is nationally recognized for Magnet® nursing excellence, NCQA patient-centered care, and its academic partnerships with Baylor College of Medicine, McGovern Medical School at UTHealth, and The University of Texas MD Anderson Cancer Center.
At Harris Health, we foster a culture built on compassion, collaboration, integrity, accountability, excellence, and a commitment to Leading with Love.
Requirements
Education
High School Diploma or equivalent
Technical skills or training appropriate to the specialty area
Licensure and Certification
Texas Nursing Assistant Certification; OR
Medical Assistant certification from one of the following:
American Medical Technologists (AMT)
American Association of Medical Assistants (AAMA)
National Center for Competency Testing (NCCT)
National Healthcareer Association (NHA)
National Association for Health Professionals (NAHP)
Basic Life Support (BLS) certification
Experience
Minimum of 2 years of related clinical experience required
Related specialty experience preferred, including:
Direct patient care
Virtual patient observation
Telemetry technician experience
Hospital environment experience
Nursing program clinical rotations
Communication and Language Skills
Strong verbal communication skills
English/Spanish bilingual skills preferred
Written communication and report-writing skills
Professional telephone etiquette
Knowledge and Skills
Medical terminology
Computer proficiency
Ability to analyze patient safety information and determine appropriate action
Ability to make quick decisions under pressure
Ability to manage stress appropriately
Strong organizational and multitasking skills
Ability to continuously monitor multiple patients simultaneously
Exceptional attention to detail and sustained focus
Ability to remain seated and work at a computer screen for extended periods
Equipment
Basic computer
Wireless telephone
Intercom and headset communication systems
Work Schedule
Part-time
Evening shift: 1:00 PM – 9:30 PM
Flexible schedule
Weekends and holidays as required
Job Details
Career Area: Allied Health
Position Type: Part-Time
Pay: $20.87 - $25.42/hour
Shift: Evenings, 1:00 PM – 9:30 PM
Location: Ben Taub Hospital, Houston, TX 77030, United States
Job ID: 181106
Join Harris Health and help strengthen patient safety at Ben Taub Hospital by providing attentive, real-time observation and timely communication that supports patients and their care teams.
