Operations Support Specialist

OPERATIONS SUPPORT SPECIALIST – SHIPPING & RECEIVING

Location: Oneida, NY
Employment Type: Full-Time
Schedule: Monday–Friday, 7:00 a.m.–3:30 p.m.

Hartman Enterprises, Inc. is seeking a dependable and detail-oriented Operations Support Specialist to support our shipping, receiving, inventory, and daily operational workflows.

This position is responsible for the accurate and timely processing of inbound and outbound materials in a precision manufacturing environment. The ideal candidate is organized, reliable, able to manage multiple priorities, and comfortable identifying and resolving problems.

Essential Duties and Responsibilities

• Receive incoming materials and verify packing slips, purchase orders, part numbers, quantities, and required certifications.
• Perform an initial inspection of incoming shipments for damage, discrepancies, missing documentation, or quality concerns.
• Document receiving issues and route materials to Quality Assurance when additional inspection or review is required.
• Process material receipts in the ERP system and accurately update purchase-order status and inventory quantities.
• Prepare outbound shipments, including packing, labeling, documentation, and carrier coordination.
• Verify that required paperwork and certifications are included with outgoing shipments.
• Maintain accurate inventory records, bin locations, and material-movement logs.
• Scan, organize, and file shipping and receiving records, job packets, packing slips, and certifications.
• Communicate with outside vendors regarding order status, lead times, shipment tracking, and delivery updates.
• Monitor outsourcing racks and staging areas for newly received materials and pending shipments.
• Support cycle counts and inventory audits as needed.
• Create and maintain Excel worksheets for inventory tracking, shipment logs, and daily operational reporting.
• Use Microsoft Word and Outlook for documentation and daily communication.
• Maintain a clean, safe, and organized shipping and receiving area.
• Identify discrepancies, workflow bottlenecks, and operational issues and work with the appropriate team members to resolve them promptly.
• Assist with other operational support duties as assigned.

Qualifications

• Previous shipping, receiving, warehouse, inventory, or manufacturing experience is preferred.
• Ability to read and interpret purchase orders, job travelers, packing slips, part numbers, and material certifications.
• Experience with ERP or MRP systems is preferred but not required.
• Proficiency in Microsoft Excel, Word, and Outlook.
• Strong attention to detail, accuracy, organization, and recordkeeping skills.
• Ability to manage multiple responsibilities and meet daily deadlines in a fast-paced environment.
• Dependable, reliable, and committed to consistent attendance.
• Self-motivated with strong problem-solving and communication skills.
• Ability to work independently and collaboratively with Operations, Purchasing, Production, and Quality personnel.
• Forklift certification or willingness to obtain certification.

Physical Requirements

• Ability to lift and move materials weighing up to 50 pounds.
• Ability to stand, walk, bend, reach, and perform material-handling duties throughout the workday.
• Ability to safely operate material-handling equipment after receiving appropriate training.

Hartman Enterprises, Inc. is an equal opportunity employer.