Surgery Scheduler/Insurance Verification Specialist 8:30 am - 5:00pm
Required skills
- EMR system
- patient registration
- insurance verification
- copay
- coinsurance
Nice to have
- medical office setting
- Google Suite
- additional languages
Role summary
A modern outpatient surgery center in San Francisco seeks a Surgery Scheduler/Insurance Verification Specialist. Responsibilities include patient registration, insurance verification, notifying patients of coverage and costs, handling phone calls and mail, preparing documents, processing payments, and coordinating schedules with clinical staff and the anesthesia group. Requires ability to read and interpret documents, write reports, and speak effectively. Knowledge of EMR systems, commercial/private insurance plans, and Google Suite is needed. A high school diploma and preferred experience in insurance verification and a medical office setting are required. Basic Cardiac Life Support Certification is also required.
We are a modern, state of the art outpatient surgery center located in the heart of San Francisco. We are in search of a Surgery Scheduler/Insurance Verification Specialist.
Responsibilities
- Welcomes patients, families, physicians, and visitors to the surgery center either in person or over the phone
- General duties include: pre-registration and registration of patients (i.e. entering insurance and demographic information, consent forms, etc into EMR system)
- Completing insurance verifications
- Notifying patients of insurance coverage and copay/coinsurance responsibilities
- Receiving and directing phone calls, distribution of mail and messages, assisting the business office as necessary
- Prepare patient documents
- Accepting and posting payments
- Work directly with clinical staff members to understand the lengths of procedures, room availability, and needs of special supplies
- Coordinate schedule with anesthesia group
- Other duties as assigned
Knowledge, Skills & Abilities:
- Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees of an organizations
- Additional languages preferred
- Knowledge of EMR systems
- Knowledge of commercial and private insurance plans
- Knowledge of Google Suite
Education and Experience:
- High School graduate or equivalent
- 1 year or more experience with insurance verification, preferred
- 1 year or more experience in a medical office setting, preferred
Required Licensure and Certification:
- Current Basic Cardiac Life Support Certification or willing to complete by start date
Compensation:
- Salary commensurate with experience
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