NIGHT AUDITOR Hotel
Required skills
- overnight front desk operations
- end-of-day reporting
- financial transactions
- guest check-ins
- guest check-outs
- guest inquiries
- security checks
- property safety
- guest requests
- hotel services
Nice to have
- hospitality
- accounting
Role summary
As a Night Auditor for HCW Hospitality, you will be responsible for overseeing overnight front desk operations, ensuring a smooth and secure guest experience. This role involves auditing and balancing daily financial transactions, preparing reports, managing guest check-ins and check-outs, resolving guest inquiries and issues, conducting security checks, and maintaining accurate guest account records. The ideal candidate is detail-oriented, self-motivated, possesses strong math and computer skills with proficiency in hotel management software, and excels at customer service and problem-solving, with the flexibility to work overnight shifts.
Description
JOB SUMMARY
At HCW Hospitality, every guest’s experience matters—day or night. As a Night Auditor, you’ll oversee overnight front desk operations, ensuring a smooth and secure experience for our guests. Your attention to detail and problem-solving skills will keep our hotel running efficiently after hours.
WHAT YOU'LL DO
As a Night Auditor, you’ll handle overnight operations and end-of-day reporting. In this role, you will:
- Audit and balance daily financial transactions and prepare reports.
- Handle guest check-ins and check-outs, ensuring a seamless experience.
- Address guest inquiries and resolve any issues promptly.
- Conduct security checks and monitor property safety.
- Assist with guest requests and provide information about hotel services.
- Maintain accurate records of guest accounts and transactions.
- Take on additional duties as assigned by management to support the smooth operation of the hotel.
WHAT YOU BRING
We’re looking for a detail-oriented, self-motivated individual who excels at night. To excel in this role, you’ll need:
- Previous experience in hospitality, accounting, or a similar role.
- Strong math and computer skills, with proficiency in hotel management software.
- Excellent problem-solving and customer service skills.
- The ability to work independently and handle multiple tasks.
- Flexibility to work overnight shifts, including weekends and holidays.
- A positive attitude and a commitment to guest satisfaction.
JOIN HCW HOSPITALITY
At HCW Hospitality, we create incredible experiences for every guest, every time. We build energetic communities that enhance lives, driven by innovation, authenticity, and a deep passion for service. We take pride in doing things right, with a team that’s committed to making every moment count.
Build your future with us at HCW Hospitality, where excellence isn’t just expected—it’s celebrated. We’re an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
