
Heights Wellness Retreat Verified
Wellness, Hospitality, Health & Fitness
Spa Sales Specialist
Houston, TXOnsiteFull Time$14–$17 /hrPosted 10 days ago
Required skills
- sales
- retail
- guest services
- computer software
- customer conflicts
- phone etiquette
Nice to have
- massage therapy
- skin therapy
- membership sales
- gift card sales
Role summary
Massage Heights is seeking a Spa Sales Specialist to join their team. This role focuses on achieving monthly sales targets for memberships and gift cards, promoting the wellness benefits of massage and skin therapy, and educating guests on services and products. The ideal candidate will have exceptional guest service and communication abilities, previous sales or retail experience, proficiency with basic computer software, and strong critical thinking skills for resolving customer conflicts. This position offers flexible scheduling, competitive pay with commission and bonus opportunities, and growth potential within a supportive team environment.
Benefits:
Benefits/Perks · Flexible Scheduling · Growth Opportunities · Paid Training · Digital Workspace · Stunning Retreats · Massage Heights Family Fund · Employee Discounts · Competitive pay with commission and bonus opportunities
Schedule/Expected work hours · 6–8-hour shifts · Full and part-time positions available · Required 1 weekend shift · Days and evening shifts available Responsibilities · Achieve monthly sales targets through membership and gift card sales · Provide exceptional service by listening, communicating, and responding to guest’s needs · Promote the therapeutic/wellness benefits of massage therapy and skin therapy · Educate guests confidently and effectively about services and products · Excellent phone etiquette with an upbeat tone and strong articulation · Develop and maintain positive relationships with members of the team and guests Qualifications · Exceptional guest service and communication abilities · Previous experience in sales, retail, or guest services is required · Proficient with basic computer software and quick to learn new systems · Fast learner with a positive and energetic demeanor · Strong critical thinking skills, especially in resolving customer conflicts · Passionate about interacting with people and consistently delivering outstanding service · Thrives in collaborative team settings Company Overview – Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services. Company Values · Loyal · Authentic
· Passionate
· Diligent
- Bonus based on performance
- Competitive salary
- Flexible schedule
Benefits/Perks · Flexible Scheduling · Growth Opportunities · Paid Training · Digital Workspace · Stunning Retreats · Massage Heights Family Fund · Employee Discounts · Competitive pay with commission and bonus opportunities
Schedule/Expected work hours · 6–8-hour shifts · Full and part-time positions available · Required 1 weekend shift · Days and evening shifts available Responsibilities · Achieve monthly sales targets through membership and gift card sales · Provide exceptional service by listening, communicating, and responding to guest’s needs · Promote the therapeutic/wellness benefits of massage therapy and skin therapy · Educate guests confidently and effectively about services and products · Excellent phone etiquette with an upbeat tone and strong articulation · Develop and maintain positive relationships with members of the team and guests Qualifications · Exceptional guest service and communication abilities · Previous experience in sales, retail, or guest services is required · Proficient with basic computer software and quick to learn new systems · Fast learner with a positive and energetic demeanor · Strong critical thinking skills, especially in resolving customer conflicts · Passionate about interacting with people and consistently delivering outstanding service · Thrives in collaborative team settings Company Overview – Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services. Company Values · Loyal · Authentic
· Passionate
· Diligent
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