Meal-Kit Delivery Service, E-commerce, Food & Beverages

[US - HQ] Associate Director, NA Workforce Staffing

Aurora, ILOnsiteFull TimeDirector$157,950–$214,650 /yrPosted 1 month agoVisa sponsorship available

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Required skills

Workforce Staffing
hourly / non-exempt
distribution center network
vendor partner relationships
staffing partners
3P vendors
staffing associates
contingent workforce lead
cost per hire
talent acquisition costs

Nice to have

Distribution / Warehousing space
Agile and Tenacious
creative solution orientation
VMS platform considerations

Role summary

HelloFresh is seeking an Associate Director of Workforce Staffing Operations to lead and improve their hourly/non-exempt talent acquisition program across US distribution centers. This role involves managing internal and external staffing partners, a team of staffing associates, and owning cost per hire. Key responsibilities include developing strategic vendor initiatives, driving performance through scorecards, creating sourcing solutions, and embedding DEI into hiring practices. The ideal candidate will have 7+ years of management experience in high-volume staffing, preferably in warehousing, with deep knowledge of talent attraction strategies and strong analytical and strategic planning skills. This is a hybrid role with a focus on data-driven execution and continuous improvement.

Job Description:

As the Associate Director of Workforce Staffing Operations, reporting to Director, you will lead, execute, and continuously improve a best-in-class staffing delivery program to support hourly / non-exempt talent needs across the HelloFresh US distribution center network. You are customer obsessed, have a passion for flawless execution, data driven, hands-on, & interested in being part of a team building “best in class” food fulfillment operations.

You will...

In partnership with leadership, manage internal and external vendor partner relationships with staffing partners including 3P vendors

Manage a team of staffing associates and contingent workforce lead

Management and ownership of cost per hire through strategic oversight of contingent workforce partner delivery and other talent acquisition costs

Own, develop and execute strategic vendor partner initiatives for all HelloFresh lines of business including; Hellofresh Core, Green Chef, EveryPlate, and Factor’s Distribution Center Network

Drive staffing performance and partner accountability via staffing scorecard to include benchmark metrics such as time to fill, time to hire, negative attrition, and others

Partner with Field HR leadership and Operations to develop targeted sourcing solutions for expansion related staffing and hard to fill markets

Hire, train, develop, mentor, and lead a team of internal staffing program leads and specialists.

Executes a vision, based upon data, for a team/business and develops scalable strategies that capture the best talent and most diverse candidates at the on time and at target

Own and drive continuous improvement the workforce fulfillment process

Manage the analysis of daily, weekly, and monthly business reporting of Field Staffing performance via Key Performance Indicators

Define and communicate individual and team metrics ensuring alignment of OKRs to company staffing goals and priorities.

Anticipates future business needs and identifies investments needed, and builds the infrastructure to ensure optimization capability is geared toward (or even ahead of) business demand (e.g. VMS platform considerations)

Partners with regional operations leaders, Labor Planning experts, and Finance management

Influences and makes recommendations to key stakeholders and decision-makers on building appropriate systems processes, and reports

Thrive in an innovative, fast-paced environment, can roll up their sleeves, and get the job done.

You’ll Have...

Minimum of 7+ years management experience leading workforce staffing programs in a high-volume, hourly / non-exempt function (Preferably in the Distribution / Warehousing space)

Deep knowledge of emerging talent attraction strategies, tools, platforms, etc.

Proven experience leading grassroots programs and events focused on expanding talent pipelines across multiple geographical locations in the United States.

Exceptional problem solving skills. Agile and Tenacious with ability to lead effectively through rapidly changing organizational strategies.

Strategic planning ability, with creative solution orientation in managing forecasted hiring needs.

Strong organization, time management, and follow-through skills; high sense of urgency.

Working knowledge and commitment to embedding a diversity, equity and inclusion lens into recruiting, selection and hiring practices.

Excellent written and oral communication skills

Prior experience in reporting out metrics to all levels of an organization

You’ll get…

Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities

Generous PTO and flexible attendance policy

Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment

Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)

Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+

Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

New York Pay Range$157,950—$214,650 USDColorado Pay Range$147,550—$200,517 USDNewark, NJ Pay Range$157,950—$214,650 USDIllinois Pay Range$147,550—$200,517 USD

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[US - HQ] Associate Director, NA Workforce Staffing

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Required skills

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