Field Coordinator
Required skills
- High School Diploma
- GED
- customer service
- insured and reliable vehicle
- HOST Trained
Nice to have
- home care
Role summary
We are seeking a Field Coordinator to join our team, providing high-quality home care services. This role involves conducting daily client home visits, managing phone calls, assisting guests, and submitting documentation. The ideal candidate will have 1-2 years of customer service experience, strong communication and interpersonal skills, computer proficiency, and be HOST Trained. A high school diploma or GED, a reliable vehicle with insurance, and the ability to travel regularly are required. This position offers competitive weekly pay starting at $19-$20/hr and comprehensive benefits.
As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.
We’re seeking a **Field Coordinator** who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.
Our Benefits:
- Comprehensive medical, dental, and vision coverage
- 401(k) retirement plan
- Paid time off and holidays
- Employee assistance programs and wellness initiatives
- Flexible options to support a balanced life
- We offer weekly pay starting at $19-$20/hr; based on experience
Responsibilities
What You'll Do:
- Conduct daily visits to clients' homes, as required (new).
- Answer incoming phone calls and redirect calls, as needed.
- Greet and assist guests, as needed.
- Enter and submit documentation records of home visits.
- Assist the Branch Manager with any other administrative/clerical duties.
- This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.
Qualifications
What You'll Bring:
- Strong communication skills, oral and written.
- Excellent interpersonal skills.
- Proficient computer skills.
- HOST Trained
Education and Experience:
- High School Diploma or GED required.
- One (1) to two (2) years of customer service experience required.
- Access to an insured and reliable vehicle.
- Active and current auto insurance.
Physical Requirements:
- Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
- Ability to communicate effectively and clearly with others to exchange information.
Travel Requirements:
- Regular travel on a daily or weekly basis required, even in inclement weather
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.
Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.
Pay Range
USD $19.00 - USD $20.00 /Hr.
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