Outreach and Enrollment Coordinator
Required skills
- homeless
- veteran families
- outreach
- enrollment
- eligibility
- case files
- documentation skills
- decision making
- veterans
Nice to have
- Associate's degree
- case management
- assessment
- crisis intervention
- interviewing skills
Role summary
The Supportive Services for Veteran Families (SSVF) program is seeking an Outreach and Enrollment Coordinator in Bronx, NY. This role involves connecting with homeless or at-risk veterans and their families to explain program details, assess eligibility, and enroll clients. Responsibilities include collecting documentation, assembling case files, and providing referrals. The ideal candidate possesses strong attention to detail, organization, documentation, decision-making, and communication skills, with a commitment to serving the veteran community. Prior experience in case management, assessment, or crisis intervention is preferred.
Program: Supportive Services for Veteran Families | 815 Burke Avenue, Bronx, NY 10467
What You’ll Do
If you want to help Veterans and Veteran Families who are literally homeless or at risk of becoming homeless, then you could be a great Outreach and Enrollment Coordinator with our Supportive Services for Veteran Families program (SSVF). You’ll connect with potential clients to provide a clear and concise explanation of the program and assess for program eligibility, provide program information, and provide referrals to other programs those not eligible for SSVF. You’ll also collect and review eligibility documentation, enroll eligible clients into the program, and assemble case files for transfer to the case management team.
You’re a great fit for this role if you:
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Pay outstanding attention to detail, have excellent organization and documentation skills, and are resourceful with strong decision-making skills.
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Have strong verbal and written communication skills.
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Share our commitment to helping Veterans and Veteran Families who are homeless or at risk of becoming homeless.
It would be helpful (but not required) if you have:
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Associate's degree or equivalent experience and skills.
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Prior experience in case management, assessment, and crisis intervention with great interviewing skills.
Compensation
Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.
We Have GREAT BENEFITS!
- Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
- Generous Paid Time Off!
- 401(k) with Company contribution, even if the employee doesn't contribute.
- And More!
Who We Are
At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.
EOE. A Drug-Free Workplace.
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