Chief Operating Officer

Description

Are you a strategic, results-driven leader who thrives on turning vision into action? Do you have a passion for strengthening organizations, developing high-performing teams, and making a meaningful difference in your community?

HANDY, Inc. is seeking an experienced and dynamic Chief Operating Officer (COO) to lead organizational operations and help advance our mission of empowering youth and families throughout Broward County.

The Opportunity

Reporting directly to the Chief Executive Officer, the COO will oversee day-to-day operations, strengthen organizational infrastructure, and ensure effective coordination across programs and departments. This executive leadership role is essential to driving operational excellence, accountability, compliance, and sustainable growth.

What You'll Do

• Provide strategic leadership and oversight of daily operations across all program areas.
• Partner with the CEO and executive leadership team to translate organizational goals into actionable plans.
• Lead, mentor, and develop department leaders while fostering accountability and collaboration.
• Strengthen operational processes, internal controls, and cross-functional workflows.
• Oversee organizational compliance, audit readiness, quality assurance, and data integrity across systems such as SAMIS and Apricot.
• Support budgeting, resource allocation, financial oversight, and internal billing accuracy.
• Oversee facility operations, building safety, security, and infrastructure management.
• Establish and monitor key performance indicators (KPIs) to improve efficiency and program outcomes.
• Build relationships with community partners, funders, and government stakeholders.
• Identify opportunities for operational improvements, organizational growth, and enhanced service delivery.

Why Join HANDY?

At HANDY, leadership is about more than managing operations. It's about creating the foundation that allows our programs, employees, and community partnerships to thrive. You'll have the opportunity to shape organizational strategy, strengthen operational performance, and directly contribute to the lives of youth and families throughout Broward County.

Ready to lead with purpose and turn strategy into impact? We encourage you to apply!

Requirements

• Bachelor's degree required; master's degree in Business Administration, Public Administration, Nonprofit Leadership, or a related field preferred.
• 7–10+ years of progressive leadership experience in operations, nonprofit management, or a related field.
• Proven experience overseeing multiple departments, programs, and organizational initiatives.
• Strong understanding of nonprofit operations, compliance, funding structures, and financial management preferred.
• Demonstrated success leading teams, implementing organizational improvements, and managing change.
• Exceptional communication, strategic planning, problem-solving, and decision-making skills.