Department Coordinator - Pop Culture
Required skills
- high school diploma
- customer service
- Microsoft Word
- Microsoft Excel
- prioritize
- multi-task
Nice to have
- pop culture
- collectibles
- consignment
Role summary
Heritage Auctions is seeking a Department Coordinator for their Pop Culture department. This role is responsible for processing incoming consignments accurately and efficiently, including opening packages, labeling and verifying contents, and creating electronic reports. The coordinator will also communicate with clients regarding consignment status, research consignment status, return client materials, perform department inventories, assemble client information packets, and assist Consignment Directors. The position requires a high school diploma, experience in customer service, proficiency in Microsoft Word and Excel, and the ability to prioritize, multitask, and pay close attention to detail. Occasional lifting up to 50 pounds may be required.
Description
Build your career with Heritage Auctions, the world’s largest collectibles auctioneer.
Celebrating its 50th anniversary in 2026, Heritage Auctions has spent five decades connecting collectors with extraordinary objects and the stories behind them. Headquartered in Dallas, Texas, with offices across the United States and around the world, Heritage serves more than 50 auction categories, including Coins, Sports, Comics, Entertainment, Historical, Jewelry, Fine and Decorative Art, Luxury Accessories, Wine, and many more. Join a collaborative, fast-paced company where curiosity is valued, expertise is celebrated, and every day offers an opportunity to work with remarkable pieces of history and culture.
SUMMARY: Responsible for processing incoming consignments and communicating the status with customers.
BENEFITS:
- Medical, Dental, Vision coverage
- Paid time off
- 401k savings plans
- Onsite gym with access to a personal trainer
COMPENSATION: Commensurate on experience
LOCATION: South of Dallas/Fort Worth International Airport, NW corner of W. Airport Freeway (Hwy. 183) and Valley View Lane
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Process incoming consignments accurately and efficiently, including:
- Opening packages
- Labeling and verifying the contents of packages
- Creating an electronic report for the consignment
- Communicate with clients in all aspects of the consignment
- Research the status of consignments
- Return client material
- Perform department-wide inventories of consignment material
- Assemble client information packets
- Assist with Consignment Directors' responsibilities
- Other duties may be assigned.
Requirements
EDUCATION and/or EXPERIENCE:
• High school diploma required
• Experience in a customer service position or industry
SKILLS & ABILITIES:
• Proficiency in Microsoft applications, specifically Word and Excel
• Ability to prioritize and multi-task and pay great attention to detail
• The individual may occasionally lift up to 50 pounds
WORK ENVIRONMENT: Individuals must be able to work independently in a fast-paced environment. This position may require overnight travel based on business needs.
Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE
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