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Auction, E-commerce, Collectibles

Operations Manager

Beverly Hills, CAOnsiteFull TimeManager / Head$58,240–$58,240 /yrPosted 2 months ago

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Required skills

  • Military training
  • Microsoft applications
  • Outlook
  • Excel
  • Superb customer service skills
  • grace under pressure
  • Driver's license
  • great attention to detail
  • lift to 60 pounds
  • extended hours

Nice to have

  • Spanish Speaking

Role summary

Heritage Auctions is seeking an Operations Manager to oversee all items through the consignment process. This role involves strategic planning and management of production, shipping, and consignment management, including office relocation coordination. The Operations Manager will lead a team of shippers, packers, and consignment coordinators, report to the Managing Director, and create monthly productivity reports. Responsibilities include resolving issues, ensuring careful packing of fragile items, timely property entry and tagging, managing storage, and maintaining a constant flow of materials to photographers and catalogers. The role also involves managing property location, verification, lot-tagging, safe movement of property, and maintaining order in storage areas. Additionally, the manager will assist with boxing, crating, loading/unloading trucks, and managing inventory control, while recommending improvements to flow, storage, and security.

Description

Build your career with Heritage Auctions, the world’s largest collectibles auctioneer.

Celebrating its 50th anniversary in 2026, Heritage Auctions has spent five decades connecting collectors with extraordinary objects and the stories behind them. Headquartered in Dallas, Texas, with offices across the United States and around the world, Heritage serves more than 50 auction categories, including Coins, Sports, Comics, Entertainment, Historical, Jewelry, Fine and Decorative Art, Luxury Accessories, Wine, and many more. Join a collaborative, fast-paced company where curiosity is valued, expertise is celebrated, and every day offers an opportunity to work with remarkable pieces of history and culture.
 

BENEFITS

  • Comprehensive Medical, Dental, and Vision coverage
  • Generous Paid Time Off
  • 401(k) Savings Plans
  • Onsite gym with access to a personal trainer

COMPENSATION: $28/hr

LOCATION: 9420 Wilshire Boulevard, Beverly Hills, CA 90212

SUMMARY: Responsible for overseeing all items through the consignment process. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

· Strategically plan and manage the efficient production, shipping, and management of consignments to Home Office and coordinate Office Relocation.

· Manage Operations staff of shippers, packers, and consignment coordinators

· Report directly to Managing Director

· Create monthly productivity reports for management

· Resolve any arising problems or complaints

· Ensure packing and unpacking of fragile items is completed carefully

· Oversee and ensure timely entry and tagging of property

· Establish where items will be stored before they go to Home Office or client

· Ensure a constant flow of material to photographers and catalogers

· Manage the locating of property at any time for any reason

· Oversee in verifying and lot-tagging property

· Manage and Assist the crew in safely moving property, including training

· Help maintain control and order of storage areas

· Manage and Assist with storage of non-value materials (cases, walls, etc.)

· Manage and Assist in boxing and crating for inter-office shipment

· Coordinate, manage, and assist with loading and unloading of trucks safely

· Assist with movement of sold and unsold items, including final disposition

· Manage inventory control

· Recommend improvements to flow, storage, and security

· Other duties may be assigned
 

Requirements

EDUCATION & EXPERIENCE:

· Required, Bachelor’s degree or Military training

· Must have 2+ years of experience in managing personnel

· Proficiency in Microsoft applications, specifically Outlook and Excel

· Superb customer service skills and grace under pressure

· Driver’s license, Spanish Speaking preferred

· Ability to multitask and pay great attention to detail

· The individual will repeatedly lift to 60 pounds

WORK ENVIRONMENT: Individuals must be able to work independently in a fast-paced environment. The ability to work extended hours, nights, and weekends due to tight deadlines is required. 

Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE

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