Patient Coordinator
Required skills
- patient flow
- appointment confirmations
- reminders
- cancellations
- intake information
- diverse workload
- friendly demeanor
- outgoing demeanor
Nice to have
- bilingual
- Microsoft Office
- Word
- Excel
- eCW
- dental experience
Role summary
Seeking a Patient Coordinator for a pediatric dental practice to manage front office operations, including scheduling, patient communication, and payment collection. The role requires excellent customer service, attention to detail, and strong interpersonal skills to ensure a positive patient experience and efficient practice operations. Preferred qualifications include knowledge of Microsoft Office, eCW, and previous dental experience. The position offers competitive pay, bonuses, benefits, and career growth opportunities within a mission-driven organization serving underserved children.
Become a Hero and join us on our mission to help underserved kids!
- Generous pay with monthly bonus opportunities
- PTO and paid holidays
- Career growth within your practice and the region
- Medical, dental, vision insurance, 401K & more
Position Overview
We are currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.
Pay range: $16.00-$23.00/hr
Job Responsibilities
- Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
- Call patients regarding appointment confirmations, reminders, and cancellations
- Adhere to scheduling best practices to ensure the patient’s time is being optimized
- Review patient and family health needs to ensure all needs are met
- Coordinate patient flow by keeping the appointment schedule organized and full
- Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
- Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children
Job Qualifications
- Attention to detail and the ability to handle a diverse workload
- Strong interpersonal skills and a friendly and outgoing demeanor
- Bilingual a plus
- Preferred knowledge of Microsoft Office, including Word and Excel, and eCW
- Previous dental experience a plus
In addition to the job description, you will be asked to perform other duties that support the business and our mission.
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