Legal Ops
Required skills
- CLM administration
- workflow optimization
- template and playbook maintenance
- enablement and training
- first-pass review
- redlining
- standard agreements
- structured intake
- legal governance record
- privacy registers
Nice to have
- exponential growth
- corporate governance
- entity management
- board materials
- annual filings
- Notion workspace organization
Role summary
Hex is seeking a Legal Operations professional to scale and manage the operating layer of their legal function. This builder role involves end-to-end contract operations, including CLM administration, workflow optimization, and template maintenance. The position also requires building structured intake for legal workstreams, owning the legal governance record (privacy registers, AI inventory, compliance calendars), managing outside counsel, and overseeing the legal tech stack. A key aspect of the role is leveraging AI tooling and automation to build agents and workflows that replace manual processes, reflecting Hex's product-centric approach to legal operations. The ideal candidate will have 3-5+ years of experience in legal operations, paralegal, or contract management, with at least 1-2 years in-house at a tech or SaaS company, and a proven ability to implement CLM systems and design intake workflows. Experience with AI and automation in legal contexts is essential.
About Hex
Hex is growing our team of builders on a mission to make everyone a data person. Our platform solves key pain points with today’s data and analytics tooling, and empowers anyone to explore data using natural language, with or without code, on trusted context. Thousands of customers like Ramp, Figma, Stubhub, Anthropic, and Gamma love Hex for our beautiful UI, agentic superpowers, and boundless flexibility.
Hex has raised over $100M from leading investors like Sequoia, a16z, Snowflake and Amplify. With office hubs in San Francisco and New York, as well as remote team members throughout the US and UK, we’re a high-agency team that ships fast and has fun doing it. Check out our Intro to Hex video and employee handbook to learn more about what it’s like to work at Hex.
About the role:
Hex’s legal function has gone from zero to a fully operating system in under a year. Now we need someone to own and scale the operating layer so it holds as the company grows. This is a builder role.
You’ll run contract operations end to end: CLM administration, workflow optimization, template and playbook maintenance, enablement and training for the revenue team, and first-pass review and redlining of standard agreements against our playbook. Beyond contracts, you’ll build structured intake for every legal workstream across the company, own the legal governance record (privacy registers, AI inventory, compliance calendars), manage outside counsel relationships, and own the legal tech stack. We sit at the nexus of data, AI, and collaboration, which means our legal operations have to be as thoughtful as our product.
We use AI tooling across legal operations, and you’ll work the same way: building agents and automations to move faster, not as a side project but as the default way things get done here. If you see a manual workflow and instinctively want to build it away, you’ll feel right at home.
What you will do:
Drive CLM adoption and enablement so the revenue team self-serves on standard deals
Own workflow optimization, templates, and playbooks as deal structures and products evolve
First-pass review and redlining of standard agreements; draft from templates as volume requires
Build and own structured intake for legal workstreams across the company
Build AI-powered workflows, agents, and automations that replace manual processes
Maintain the legal governance record: privacy registers, AI inventory, compliance calendars
Train cross-functional teams on self-service tools and escalation paths
Manage outside counsel relationships and the legal tech stack
About You:
3-5+ years in legal operations, paralegal, or contract management, with at least 1-2 years in-house at a tech or SaaS company
You’ve implemented or rebuilt a CLM (Ironclad preferred), designed intake workflows, and stood up reporting someone relied on
Experience reviewing and redlining commercial agreements on both sell-side and buy-side paper
You build with AI and automation as a natural part of how you work. You’re comfortable across AI-assisted legal tools, LLMs, and automation platforms, and willing to experiment with new ones as they emerge. This isn’t a nice-to-have at Hex.
Comfortable operating with autonomy in a role with a lot of white space
Good judgment about what you can handle and what needs a lawyer
You care whether people actually use what you build
Nice to have:
Experience at a company navigating exponential growth
Experience with corporate governance (entity management, board materials, annual filings)
Has used Hex
Strong opinions about the best way to organize a Notion workspace
We know job posts like this can feel like a checklist, and nobody checks every box. If you’ve built legal ops infrastructure, you’re excited about AI, and this role sounds like the kind of work you want to do, we’d love to hear from you.
The salary range for this role is: $124,125 - $165,500.
In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.
The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.
By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.
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