Retirement Plan Specialist

Position Summary: The Retirement Plan Specialist will serve in a cross-functional role supporting the tactical day-to-day execution of the strategies established by Two West’s Retirement Plan Consulting Team, a Higginbotham Partner. The Retirement Plan Specialist will support advisors on the Retirement Plan Consulting Team in the areas of client services, new business development and general operations. This is an entry-level position designed for a recent college graduate seeking a career in the retirement plan industry, with the opportunity to advance into a Retirement Plan Consultant role.

Supervisory Responsibilities: None

Essential Tasks:

Client Services (40%)

• Support advisors serving their plan sponsor clients with regards to investments, ERISA compliance, plan design and service provider management.
• Attend client meetings to gain experience towards managing future client relationships.
• Maintain client data to ensure plan details, pipeline and task lists remain up to date.
• Assist with routine plan servicing and follow-up tasks.
• Coordinate with advisors and plan sponsor clients to facilitate group education meetings and one-on-one participant meetings.

Sales & Marketing (30%)

• Assist in the preparation of presentations to new business opportunities.
• Support advisors in sales pipeline management.
• Prepare recordkeeper vendor proposals for advisor review.

Practice Operations (30%)

• Prepare fiduciary review presentations, participant education decks and other communications.
• Review and format meeting minutes for advisor approval and client delivery.
• Schedule client meetings and coordinate advisor and client calendars.
• Pull plan data from recordkeepers to support client review discussions.
• Triage plan sponsor inquiries and coordinate resolution with the appropriate resource.
• Learn processes in the areas of investment analysis, invoicing and revenue collection, and CRM system management.

Core Competencies:

• Leadership: Display leadership skills and ability to motivate fellow employees (If applicable)
• Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
• Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
• Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
• Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
• Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
• Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
• Dependability: Acknowledgment of the importance of being present and punctual
• Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
• Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
• Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education:

• Bachelor’s degree in finance, accounting, economics or a related field
• 3-5 years of professional experience; recent college graduates encouraged to apply
• Strong writing, formatting and organizational skills with high attention to detail
• Able to identify, own, and solve problems
• Motivated to build a long-term career

Licensing and Credentials:

• Ability to obtain and maintain a Series 65 or equivalent license

Systems:

• Proficient with Microsoft Office Suite
• Applied Epic experience preferred, but knowledge of similar Agency Management System (AMS) is acceptable

Physical Requirements:

• Ability to lift 25 pounds
• Repeated use of sight to read documents and computer screens
• Repeated use of hearing and speech to communicate on telephone and in person
• Repetitive hand movements, such as keyboarding, writing, 10-key
• Walking, bending, sitting, reaching, and stretching in all directions

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.