
Account Manager
Required skills
- commercial lines
- General Liability
- Commercial Property
- Business Auto
- Umbrella
- Workers' Compensation
- Professional Liability
- Microsoft Office Suite
- interpersonal communication
- prioritize competing deadlines
Nice to have
- Vertafore products
- AMS360
- ImageRight
Role summary
Hilb Group is seeking a motivated Commercial Lines Account Manager in Roseland, NJ. This in-office role involves managing a book of commercial business, building client and carrier relationships, handling policy details, and ensuring client needs are met. The ideal candidate will have 3-5 years of experience, a Property & Casualty license, strong understanding of commercial coverages, and proficiency in Microsoft Office Suite and agency management systems like Vertafore products.
Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Commercial Lines Account Manager to join our team. This position will report to our agency located in Roseland, NJ. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.
Responsibilities:
- Manage a dedicated book of commercial lines business across a variety of industries
- Build and maintain strong relationships with clients, producers, and carrier partners to ensure exceptional service and account retention.
- Gather underwriting information, prepare applications, obtain and compare quotes,market new and renewal business, process endorsements, and maintain accuratedocumentation.
- Review policies, coverages, and renewals to ensure client needs are met andexposures are appropriately addressed.
- Respond to client inquiries regarding coverage, billing, policy changes, certificates of insurance, and claims support.
- Coordinate with producers and carriers to negotiate coverage terms and secure competitive solutions for clients.
- Maintain knowledge of carrier appetite, coverage offerings, and industry trends.
- Ensure compliance with agency procedures and maintain accurate records withinagency management systems.
Qualifications:
- High School Diploma or GED required.
- Active Property & Casualty insurance license required.
- Minimum of 3-5 years of commercial lines account management experience preferred.
- Strong understanding of commercial insurance coverages including General Liability, Commercial Property, Business Auto, Umbrella, Workers' Compensation, and Professional Liability.
- Independent, self-motivated professional with the ability to thrive in a fast-paced environment.
- Experience with Vertafore products, including AMS360 and ImageRight, preferred.
- Strong written, verbal, and interpersonal communication skills.
- Excellent organizational skills with strong attention to detail and the ability to prioritize competing deadlines.
- Proficiency with Microsoft Office Suite.
Benefits:
- Company Paid Life Insurance, Long-Term and Short-Term Disability.
- Medical, Dental, Vision and FSA/HSA plans.
- 401(k) with company match.
- Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
- Generous PTO.
- An awesome team of professionals!
Compensation:
- $90,000-$110,000/yr. depending on experience.
The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.
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