Student Support Specialist

Job Description:

Help create a welcoming and engaging educational experience for our students. This position supports daily student services and school operations through clear communication, event coordination, student housing coordination, and general administrative support.

The ideal candidate is organized, detail-oriented, proactive, and comfortable managing multiple responsibilities independently. This is a full-time, on-campus position.

 Job duties include:

• Student Support: Provide professional, welcoming, and responsive service to students. Help maintain a positive learning environment by providing students with accurate information and timely assistance.
• Student Communication: Prepare weekly newsletters, maintain campus calendar, and communicate school announcements. 
• Event Coordination: Plan and coordinate student and staff events, including monthly BBQ/graduations.
• Student Housing Coordination: Coordinate incoming student housing, manage monthly billing, and oversee apartment cleaning and preparation between students.
• Testing Support: Proctor student tests in accordance with school procedures and government requirements.
• Administrative Support: Assist the administrative team with daily operations, organization, and other projects as assigned.

Qualifications/Licenses: 

• Valid driver's license with good driving record is preferred.

Required Skills/Experience:

• High school diploma or equivalent.
• Strong attention to detail, including ability to identify errors, verify information, and ensure documents and communications are accurate.
• Strong organizational skills and the ability to manage multiple responsibilities, deadlines, and recurring tasks.
• Excellent written and verbal communication skills.
• Strong customer service skills and a professional, approachable manner when interacting with students and staff.
• Ability to take initiative, work independently, and follow through on assigned responsibilities.
• Basic computer proficiency and the ability to learn and use administrative software.
• Dependability and accountability.

 Preferred Skills/Experience:

• Associate degree or relevant postsecondary education.
• Experience in office administration and proficiency with Microsoft 365 applications, including Excel, Teams, Outlook, and OneDrive.
• Experience coordinating events, preparing newsletters, or managing communications.
• Experience with graphic design, newsletter layout, or creating promotional materials and merchandise designs.
• Experience working with domestic and international students.

Benefits Offered:

• Affordable health care benefits
• Company 401(k) with match 
• PTO (20 days in first 2 years, 25 days after 2 years, 30 days after 5 years)
• Company-paid life insurance and AD&D
• 2-week Sabbatical after 5 years
• Discounted flight training
• Employee recognition program

Hillsboro Aero Academy is an Equal Opportunity Employer