Automotive Retail

Porsche Technician

East Hartford, CTOnsiteFull TimeEntry-level (exp-based)Posted 2 months ago

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Required skills

ASE certifications
Manufacturer technical data
Service bulletins
OSHA regulations
Repair Order documentation
Internet-based tools
Flat-rate hour
Technician
Lube Technician
Apprentice Technician

Nice to have

customer service
technology advancement
communication skills
lift 50 pounds

Role summary

Porsche is seeking a skilled Technician to repair vehicles safely and efficiently, prioritizing customer satisfaction. Responsibilities include maintaining certifications, diagnosing issues, completing repairs according to manufacturer and company policy, documenting work, and meeting production metrics. The role also involves acting as a leader, mentor, and trainer to junior technicians. A High School Diploma and valid driver's license are required. Preferred qualifications include 1-2 years of customer service experience and adaptability to change, with a strong commitment to technology advancement and effective communication skills.

Overview

UP TO $10,000 SIGN ON BONUS & TOOL RELOCATION OFFERED

Repair vehicles in a safe, efficient, ethical manner with customer satisfaction as first priority.

Responsibilities

Maintain ASE and/or manufacturer-required certifications; stay up to date with all manufacturer technical data as well as service bulletins. Ensure compliance with all safety and OSHA regulations that pertain to your job.

Read and understand customer complaints; diagnose and advise findings; complete all authorized repairs in accordance with manufacturer and company policy; return warranty parts to parts dept and road test vehicles as needed to verify completion of repairs.

Properly document all repairs using both internet-based tools and physical Repair Order documentation as instructed per department requirements.

Meet all flat-rate hour production-based metrics as prescribed by Management.

Act as a leader, mentor, and trainer to employees in the in Technician, Lube Technician, and Apprentice Technician roles.

Qualifications

High School Diploma

Valid Driver’s license

1-2 years’ experience in a customer service orientated environment preferred

Can adapt and embrace change with an internal and external customer centric mindset

Act as an advocate for teammates and have a strong commitment to technology advancement

Possesses effective communication skills: oral, written, listening.

Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

Must be able to lift 50 pounds

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