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Industrial Machinery Manufacturing

Service Manager - Pittsburgh

Cecil Bishop, PAOnsiteFull TimeManager / HeadPosted 1 month ago

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Required skills

  • industrial technician
  • field experience
  • mechanical systems
  • electrical systems
  • customer service
  • technical troubleshooting
  • computer proficiency
  • safety
  • drug test
  • background check

Nice to have

  • supervisory experience
  • management experience

Role summary

Hoist & Crane Service Group is seeking an experienced industrial technician with supervisory experience to join their Pittsburgh team as a Service Manager. This role involves managing field operations and profitability, including scheduling, job costing, procurement, and accounting. The Service Manager will also oversee safety, HR, and recruiting, and provide technical assistance for field operations. The ideal candidate will have 5+ years of field or industrial experience, strong communication and customer service skills, and proven knowledge of mechanical and electrical systems.

For over 40 years, Hoist & Crane Service Group has been a leader in the crane service industry. Safety is our top priority and our programs have been honored in 2014, 2015, and 2016 by the National Safety Council. Our culture strives to always operate within our 5 Marks of Safety, Integrity, Respect, Effectiveness, and Legacy.

Hoist & Crane Service Group is looking for an experienced industrial technician with supervisory experience. Service Managers are responsible for the management of field operations and profitability. Service Managers work with planners in scheduling, maintaining job costs, procurement, and accounting functions. Determine the financial impacts of field operations on branch performance and work with the Branch Manager to oversee Safety, Human Resources, and Recruiting duties. Service Managers will also assist field operations with technical troubleshooting, tooling requirements, and parts availability when needed.

Hoist & Crane Service Group offers competitive wages and benefits packages including:

  • Medical
  • Dental
  • Vision coverage
  • Long and short term disability
  • 401K

Join our exciting Hoist & Crane Service Group team.

The qualified Service Manager candidate will be able to pass drug, alcohol, background, and motor vehicle checks and will have the following:

  • 5+ years of field or industrial experience, supervisory or management experience preferred
  • Strong communication skills, written and verbal
  • Proficient with computers
  • Exceptional customer service skills
  • Proven knowledge of mechanical and electrical systems
  • Proven organizational skills
  • Able to work independently and as a team
  • Able to lift 50 pounds and sit or stand for long periods of time

Must be able to pass a pre-employment drug test and background (DISA) and submit to random and annual drug testing as required.

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