Shop Service Technician 3 - Heavy Equipment

Shop Service Technician 3 - Heavy Equipment

Department: Machine Division (MAC)

Employment Type: Full Time

Location: Waxahachie

Reporting To: Levi Johnston

Description

Holt CAT in Waxahachie, Texas is looking for a experienced Heavy Equipment-Shop Service Technician. This position is responsible for providing high-quality repair service on heavy equipment in a shop environment, in order to respond to customer needs in a positive, caring, and timely manner and to ensure maximum value for work performed. At least 3 years of field or shop service tech troubleshooting and repair skills of heavy equipment such as dozers, backhoes, front-end loaders, excavators, etc. The hours of the position are Monday-Friday, 7 AM - 4 PM. Our address is 500 Austin Road, Waxahachie, Texas 75165.

Mid-level position – Generally has more than four years of experience and/or demonstrated job relevant knowledge/skills. A Level III Technician has moderate knowledge of the field’s standard and technical concepts, practices, and procedures. Level III Technician performs a variety of standard, complex, and technical tasks; is indirectly supervised and self-starting; often a team member on a large project.

Essential Functions

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
• Troubleshoot and perform complex repairs correctly in the shop such as pumps, hydraulic, engine, transmissions, HVAC, and electrical issues and repairs.
• At least 3 years of field or shop service tech troubleshooting and repair skills of heavy equipment such as dozers, backhoes, front-end loaders, excavators, scrappers, motor graders, etc.
• Ability to troubleshoot, diagnose, and repair equipment using electronic and manual equipment to determine failure.
• Must be able to use CAT ET & CAT SIS computer programs
• Ability to troubleshoot Tier 4 Emissions / Aftertreatment systems
• Ability to troubleshoot Exhaust Gas Recirculation Systems
• Demonstrates good customer relations and support; communicates customer needs to shop management
• Plans and controls cost of repair jobs
• Completes parts orders and identifies parts for return
• Mentors and helps train other technicians
• Maintains all equipment and work areas – keeps in good, clean, and orderly condition 
• Completes all documents associated with repairs in a timely manner 
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Works overtime as required by workload and customers’ needs
• Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths 
• Requires regular and punctual employee attendance 
• Performs other duties as assigned

The incumbent in this position is expected to model the following practices on a daily basis:

1. Demonstrate alignment with the company's mission and core business values
2. Collaborate with key internal/external resources
3. Participate in ongoing self-development.

Knowledge, Skills, and Abilities

• Knowledge of machines and tools, including their designs, uses, repair, and maintenance
• Knowledge of heavy equipment machines such as dozers, excavators, motor graders, and other dirt moving equipment preferred
• Demonstrates proficiency with current computer software, related hardware, and machine electronic systems
• Must be able to use CAT ET & CAT SIS computer program
• Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance and communicate findings
• Operation and control skills - Controlling operations of equipment or systems
• Equipment selection skills - Determining the kind of tools and equipment needed to do a job 
• Ability to operate a conventional forklift and an overhead crane 
• The ability to quickly and repeatedly operate the controls of a machine or a vehicle to exact positions 
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair
• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• The ability to read, write, and understand information
• The ability to listen to and understand information and ideas presented through spoken words and sentences
• Must have/acquire basic mechanic hand and pneumatic tools (metric/standard)

Requirements

Education and Experience:

• Four or more years of diesel-powered heavy construction equipment repair experience preferred 
• Ability and knowledge to read/use schematics and diagrams experience is preferred
• Graduation from a diesel technology program preferred 

Supervisory Responsibilities:

• None

Travel

• Some travel is expected for this position

Physical Requirements

• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue 
• Frequently moves materials or equipment weighing up to 50 pounds
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment 
• Be able to maneuver safely and work underneath equipment 
• Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

Work Environment

• Regularly works indoors around moving mechanical parts
• May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity 
• Noise level may be loud at times
• Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment
• Requires wearing common protective or safety equipment 
• Required to perform work in cramped spaces and/or high places

Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

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