Travel Services

Leisure Services Coordinator

RemoteRemoteFull TimePosted 1 month ago

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Required skills

customer service
organized
detailed information
accuracy
evaluate
follow through
multitask
remote environment
basic computer skills
internet skills

Nice to have

sales skills
travel planning
destination weddings
honeymoons
cruises
family vacations

Role summary

Hope's Global Getaways, a remote travel planning company, seeks organized, customer-oriented Leisure Services Coordinators. This role involves consulting with clients to understand their vacation preferences, researching destinations, resorts, cruises, and other services, and coordinating selected travel arrangements. Responsibilities include managing reservations, client communication, and staying updated on travel offerings. The position requires strong customer service, organizational, communication, research, and time management skills, with comfort in a remote, independent work environment. Basic computer and internet proficiency are necessary, with training provided for online booking platforms and supplier technology. Both part-time and full-time options are available.

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Opportunity Overview

We are looking for organized, customer-oriented individuals who enjoy helping others coordinate their leisure time and vacation experiences. As a Leisure Services Coordinator, you will assist clients with exploring destinations, reviewing available vacation services, and bringing the different pieces of their plans together.

The position may involve coordinating a variety of experiences, including beach vacations, all-inclusive resorts, cruises, family trips, couples getaways, group experiences, tours, special celebrations, and international vacations.

What You'll Be Responsible For

Consult with clients to learn what they are looking for in their upcoming vacation
Identify important preferences such as destination, dates, budget, accommodations, and activities
Explore suitable vacation experiences based on each individual request
Research resorts, hotels, cruise itineraries, transportation, tours, excursions, and other services
Review available choices and organize relevant information for clients
Provide recommendations based on stated preferences and priorities
Explain general features, inclusions, policies, and reservation requirements
Coordinate selected services using approved supplier and booking resources
Review reservation details carefully for accuracy and completeness
Maintain organized records of confirmations and client information
Monitor important dates associated with each reservation
Follow up with clients regarding outstanding information or next steps
Provide updates throughout the planning and coordination process
Assist with routine questions, modifications, or service requests
Stay informed about destinations, supplier offerings, and vacation products

Skills & Qualifications

We are looking for individuals who:

Enjoy providing helpful and professional customer service
Communicate effectively through phone, email, messaging, and virtual platforms
Are organized and comfortable keeping track of detailed information
Demonstrate accuracy when reviewing dates, names, and reservation details
Can research information and evaluate different possibilities
Manage their time effectively and follow through on responsibilities
Are comfortable handling several client requests at the same time
Can work independently in a remote environment
Have basic computer and internet skills
Are willing to learn online booking platforms and supplier technology
Have dependable internet access and a compatible device
Are motivated to continue developing their knowledge and skills
Are at least 18 years of age
Reside in the United States, United Kingdom, Australia, Spain, Mexico, or another qualifying region

Learning & Professional Resources

Training may focus on areas such as:

Vacation planning fundamentals
Destination, resort, and cruise education
Client consultations and service
Supplier resources and reservation platforms
Researching and presenting vacation choices
Managing booking information and deadlines
Customer follow-up and communication
Professional certification and continuing education opportunities

What This Opportunity Provides

Remote work flexibility
Part-time and full-time scheduling options
Training for individuals without previous industry experience
Access to established vacation suppliers and professional resources
Continued destination and product education
Opportunities to develop research, coordination, customer service, communication, and sales skills
Travel-related discounts and industry benefits where applicable
Virtual resources and continued professional development

Ready to apply?

You'll be redirected to Hopesglobalgetaways's application page.