Travel Services

Travel Account Consultant

RemoteRemoteFull TimePosted 2 months ago

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Required skills

customer service
client communication
reservation coordination
booking records
client profiles
internet research
computer proficiency
self-motivated
organization skills
independent work

Nice to have

travel industry experience
destination knowledge
supplier offerings
promotions

Role summary

Hope's Global Getaways is seeking motivated, service-oriented individuals to join their remote team as Travel Account Consultants. This role involves understanding client vacation needs, researching and presenting suitable travel options (resorts, cruises, tours, etc.), coordinating reservations through supplier platforms, and providing ongoing support. The position requires strong communication, organization, attention to detail, and comfort with computer research and online applications. No prior travel industry experience is necessary, as comprehensive training is provided. This is a fully remote opportunity with flexible scheduling.

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

We are looking for motivated, service-oriented individuals to join our remote team as Travel Account Consultant. In this role, you will work with clients to understand their vacation needs, explore suitable options, coordinate selected arrangements, and provide reliable support throughout the planning process.

Client requests may include resort stays, cruises, family vacations, group experiences, couples getaways, tours, and international destinations. No previous travel industry experience is required. Training and professional resources are provided.

What You'll Do

Connect with clients to understand their vacation goals, dates, preferences, and budgets
Research resorts, hotels, cruises, transportation, tours, activities, and vacation packages
Present suitable options based on individual client requests
Assist with coordinating reservations through approved supplier platforms
Provide updates regarding confirmations, deadlines, and itinerary details
Review booking information to ensure accuracy
Respond to client questions and assist with routine reservation needs
Maintain organized client profiles and booking records
Communicate professionally through phone, email, messaging, and virtual platforms
Keep current with destination information, supplier offerings, and available promotions
Provide attentive service designed to build positive client relationships

Qualifications

Strong written and verbal communication skills
Customer-focused and comfortable working with people
Good organization and attention to detail
Ability to manage responsibilities independently
Comfortable with computers, internet research, and online applications
Reliable, self-motivated, and willing to learn
Previous travel experience is not required
Must be at least 18 years of age
Must reside in the U.S., U.K., Australia, Mexico, Spain, or other qualifying region

Training & Professional Development

Structured onboarding and role-specific training
Supplier and reservation platform education
Destination and travel product resources
Professional certification opportunities
Ongoing mentorship and coaching
Continued learning and skill development

Opportunity Highlights

Fully remote opportunity
Flexible full-time or part-time scheduling
Beginner-friendly training and support
Access to established travel suppliers and professional booking resources
Travel-related discounts and industry benefits where applicable
Opportunities to develop client service, research, reservation, and relationship-management skills
Continued professional growth and leadership opportunities
Supportive virtual team environment

Ready to apply?

You'll be redirected to Hopesglobalgetaways's application page.