Getaway Planning Specialist

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

Helping someone plan a vacation involves more than choosing a destination. It requires research, organization, and an understanding of what makes each travel experience unique.

We are seeking motivated individuals to join our remote team as Getaway Planning Specialists. In this role, you will assist clients with exploring vacation opportunities, comparing travel services, and organizing the arrangements needed for their upcoming trips.

Key Responsibilities

• Conduct initial consultations to determine client vacation needs and expectations
• Gather travel dates, destination preferences, budgets, and special requests
• Investigate suitable accommodations, cruise sailings, and vacation experiences
• Explore transportation, excursions, sightseeing opportunities, and activities
• Review supplier inventory, package availability, and promotional offers
• Create customized vacation selections for client consideration
• Describe travel options, included services, and applicable booking conditions
• Coordinate confirmed selections through approved reservation channels
• Examine booking records to ensure passenger information is accurate
• Organize itineraries, confirmations, and essential travel documents
• Keep track of deposits, payment deadlines, and reservation requirements
• Maintain client communication and assist with routine pre-departure needs

Candidate Requirements

• Enjoys researching information and helping others make decisions
• Strong communication and customer relationship skills
• Ability to organize information and manage competing priorities
• Detail-oriented approach to completing tasks and reviewing documents
• Comfortable learning new processes and digital systems
• Professional, dependable, and capable of working independently
• Basic knowledge of computers, email, and internet applications
• Willingness to learn travel products and supplier reservation procedures
• Reliable internet connection and suitable computer or device
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or other qualifying countries

Training & Professional Development

• Vacation planning methods and destination research
• Understanding resort, cruise, and leisure travel products
• Working with supplier reservation platforms
• Preparing vacation options and assisting with client selections
• Managing travel documentation and reservation details
• Customer communication and booking follow-up procedures
• Opportunities for relevant industry certifications
• Continuing education and professional mentorship

Opportunity Highlights

• Remote opportunity with flexible scheduling
• Part-time or full-time availability
• Open to individuals without previous travel industry experience
• Access to training and supplier educational resources
• Professional booking platforms and vacation research tools
• Travel-related discounts and supplier perks where applicable
• Opportunities to develop planning, research, and customer service abilities