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Financial Services, Banking

Branch Manager - South Zanesville

OhioOnsiteFull TimeManager / HeadPosted 1 month ago

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Required skills

  • sales management
  • retail banking
  • financial services
  • goal driven retail sales
  • consumer lending
  • business lending
  • sales leadership
  • customer service
  • process management
  • colleague development

Nice to have

  • mobile banking
  • online banking

Role summary

The Branch Manager is responsible for the overall management of the branch, including sales, service, and operations. This role involves coaching the team to achieve production goals, acquiring new customers, deepening existing relationships, and driving business both inside and outside the branch. The manager will also lead the recruitment and hiring process, manage branch operations according to policies, and understand branch performance metrics. A strong acumen in banking, investments, lending, sales, customer service, and leadership is essential.

Description

Summary: The Branch Manager is responsible for management of the branch; leading all facets of sales, service and operations of the branch; coaching on existing processes, leading the team in achieving budgeted production goals, acquiring new consumer and business customers; initiating referrals to partners, and deepening all existing customer relationships proactively driving business inside and outside of the branch; and responsible for consistent business development and calling program.

Duties & Responsibilities:

  • Managing portfolio of high value consumer and business customers. Leads the process of referring customers to other areas of the bank to meet customer needs, deepen relationships and build strong internal partnerships pursuant to OCR guidelines for the branch.
  • Leading team to provide excellent customer service and effectively resolve customer issues.
  • Leveraging available tools and technology to identify and present sales and service opportunities.
  • Maintaining knowledge and educates team on all products, services, technology and policies.
  • Maintaining active involvement in the community, and develops key business and community relationships.
  • Developing key internal partnerships to drive business in market area.
  • Actively overseeing the recruitment / hiring process ensuring assigned market is staffed with colleagues suitable for Huntington’s culture.
  • Garnering resources required to support team.
  • Managing the overall operations of the branch, adhering to all operational, security, risk and regulatory related policies and procedures.
  • Understanding branch sales, service, operations and financial performance.
  • Demonstrating acumen in banking, investments, consumer lending, business banking, business lending, sales, sales leadership, customer service, process management, coaching, colleague development, communication and presentation.

Basic Qualifications

  • High School Diploma or GED
  • 3 years of sales management experience in retail banking, financial services or goal driven retail sales

OR

  • Bachelor's Degree
  • 2 year of sales management experience in retail banking, financial services or goal driven retail sales

Preferred Qualifications

  • Bachelor's Degree
  • Strong comfort level with technology such as mobile services and online banking services is a plus


Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

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