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Hospitality

In House Marketing Concierge- Key West

Key West, FLOnsiteFull TimePosted 1 month ago

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Required skills

  • sales presentations
  • customer expectations
  • budgeted sales
  • volume production goals
  • eligibility requirements
  • products and services
  • persuasive techniques
  • revenue
  • guest loyalty
  • guest experience

Nice to have

  • concierge
  • sales experience

Role summary

We are seeking a Coordinator Marketing In House to join our team in Key West. This role focuses on creating memorable vacation experiences for owners and guests by assisting with events and sales presentations. You will manage customer expectations, ensure guests meet eligibility requirements, and utilize persuasive techniques to maximize revenue while maintaining guest loyalty. The ideal candidate has sales or customer service experience, enjoys guest interaction, and is available to work various shifts, including holidays and weekends. We offer competitive benefits including uncapped earning potential, medical/dental/vision, 401K, travel discounts, and tuition reimbursement.

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing In House, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

Where great benefits lead to a life fulfilled: 

  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests) 

  • Medical/Dental/Vision/401K opportunities

  • Travel discounts

  • Credit Union Membership 

  • Tuition Reimbursement 

  • Professional Counseling & Family Support 

  • Growth and Development Opportunities 

As a Coordinator Marketing In House, a typical day will include:  

  • Schedules sales presentations and manages customer expectations. 

  • Provides the highest level of service to exceed budgeted sales presentations and volume production goals. 

  • Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services. 

  • Use persuasive techniques that maximize revenue while maintaining existing guest loyalty. 

Guest Experience and Company Standards: 

  • Welcome and greet guests; anticipate and address their needs. 

  • Interact with colleagues and guests professionally and promptly. 

  • Contribute to team goals. 

  • Always follow company policies and safety procedures. 

To Become a Coordinator Marketing In House:  

  • Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

  • Available to work various shifts, holidays, and weekends. 

  • Concierge, and/or sales experience preferred.

  • Position may require background and drug screening, in accordance with state and local requirements. 

  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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