Lead OPC Agent

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Marketing Coordinator Lead, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

Where great benefits lead to a life fulfilled. 

• Competitive Pay 

• Medical/Dental/Vision/401K opportunities 

• Travel discounts 

• Credit Union Membership 

• Tuition Reimbursement 

• Professional Counseling & Family Support 

• Growth and Development Opportunities 

*Benefit eligibility will vary by position 

As a Marketing Coordinator Lead, a typical day will include:  

• Acts as team lead and assists with scheduling needs. 

• Provide feedback to managers regarding individual performances, recommend any additional training needed. 

• Schedules sales presentations and manages customer expectations. 

• Provides the highest level of service to exceed budgeted sales presentations and volume production goals. 

• Ensures that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services. 

• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

Guest Experience and Company Standards 

• Welcome and greet guests and anticipate and address their needs. 

• Interact with colleagues and guests professionally and promptly. 

• Contribute to team goals. 

• Always follow company policies and safety procedures. 

To Become a Marketing Coordinator Lead:  

• Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.

• Available to work a flexible schedule to include weekends and holidays. 

• Concierge, telemarketing and/or sales experience preferred.

• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.