Front Desk Specialist/Childcare
Required skills
- sales presentations
- sales gallery
- guest experience
- company standards
- flexible schedule
- weekends
- holidays
- child-care facility
- emergency response
- guest needs
Nice to have
- sales experience
Role summary
This role is for a Specialist Sales Front Desk-Childcare at a vacation ownership company. The primary responsibilities include greeting guests, ensuring their comfort during sales presentations, managing the child-care facility with a focus on safety and emergency response, and fulfilling marketing program premiums. The position requires excellent customer service, guest relations, and potentially sales experience, with a flexible schedule including weekends and holidays. The company offers a comprehensive benefits package and growth opportunities.
Are you looking for a place where meaningful moments are made together?
We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Specialist Sales Front Desk-Childcare, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities
As a Specialist Sales Front Desk- Childcare, a typical day will include:
Observes activity in the child-care facility and responds appropriately in accordance with local operating procedures in the event of an emergency.
Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.
Provides the highest level of service to exceed budgeted sales presentations and volume production goals.
Promotes awareness of brand image internally and externally.
Creates, logs, and expedites premiums (gifts) for site marketing programs.
Guest Experience and Company Standards
Welcome and greet guests; anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Specialist Sales Front Desk- Childcare:
Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
Available to work a flexible schedule including weekends and holidays.
Sales experience preferred.
Position may require background and drug screening, in accordance with state and local requirements.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
