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Hospitality

Sales Front Desk - Hyatt Beach House, Key West

Key West, FLOnsiteFull TimePosted 1 month ago

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Required skills

  • sales presentations
  • sales gallery
  • guest information
  • refreshments
  • budgeted sales presentations
  • volume production goals
  • brand image
  • site marketing programs
  • company policies
  • safety procedures

Nice to have

  • sales experience

Role summary

Hyatt Beach House in Key West is seeking a Sales Front Desk Specialist to create memorable vacation experiences for owners and guests. This role involves greeting guests, offering refreshments, exceeding sales goals, promoting brand image, and managing gift fulfillment for marketing programs. The ideal candidate has sales or customer service experience, enjoys guest interaction, and can work a flexible schedule including weekends and holidays. Benefits include medical, dental, vision, 401K, travel discounts, and tuition reimbursement.

Are you looking for a place where meaningful moments are made together?

We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Specialist Sales Front Desk, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. 

Where great benefits lead to a life fulfilled. 

  • Medical/Dental/Vision/401K opportunities  
  • Travel discounts  
  • Credit Union Membership 
  • Tuition Reimbursement 
  • Professional Counseling & Family Support 
  • Growth and Development Opportunities 

As a Specialist Sales Front Desk, a typical day will include:  

  • Meet and greet guests as they arrive for scheduled sales presentations or stop by the sales gallery for general information.
  • Ensures that all guests are comfortable and offers refreshments to guests as they wait for sales presentations.
  • Provides the highest level of service to exceed budgeted sales presentations and volume production goals. 
  • Promotes awareness of brand image internally and externally.
  • Creates, logs, and expedites premiums (gifts) for site marketing programs.

Guest Experience and Company Standards 

  • Welcome and greet guests; anticipate and address their needs. 
  • Interact with colleagues and guests professionally and promptly. 
  • Contribute to team goals. 
  • Always follow company policies and safety procedures. 

To Become a Specialist Sales Front Desk:  

  • Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
  • Available to work a flexible schedule to include weekends and holidays. 
  • Sales experience preferred.
  • Position may require background and drug screening, in accordance with state and local requirements. 
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time. 

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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