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Video Game Development, Entertainment Software

GTM (Operations)

San Francisco, CAFull TimePosted 2 months agoVisa sponsorship available

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Required skills

  • contract tracking
  • quote prep
  • CRM hygiene
  • customer follow-up
  • invoicing coordination
  • meeting prep
  • AI tools
  • automate

Nice to have

  • Hubspot
  • linear
  • quickbooks
  • hex
  • slack
  • claude

Role summary

Hyperbolic Labs is seeking a GTM Operations professional to manage critical revenue-generating processes. This role is central to the Go-To-Market team, overseeing contract tracking, quote preparation, CRM data quality, customer follow-up, support issue routing, and invoicing coordination. The ideal candidate will have 0-3 years of experience, be comfortable with CRM systems, and possess a strong ability to automate repetitive tasks using AI tools. This position offers direct visibility into sales operations and the potential to grow into deal closing or build out the operations function.

Who We Are

Join us in putting the world’s compute behind the people building what comes next.At Hyperbolic, we’re making global AI compute liquid. We bring fragmented, heterogeneous GPU capacity together into one unified, productive platform, making it easier to access, sell, resell, manage, and orchestrate the resources that power AI. For neocloud, we turn GPU capacity into productive infrastructure that delivers lasting value and accelerate their time to market.We believe bold ideas deserve the computing power to become reality. We’re building toward a future where compute flows as freely as electricity, available when and where it’s needed, so builders everywhere can turn their most ambitious ideas into breakthroughs.We’re looking for curious, driven people who take ownership, challenge assumptions, and care deeply about what they build. If you’re energized by hard problems and want to help shape how the world accesses AI, we’d love to build with you.

About the Role

Hyperbolic builds GPU infrastructure for teams training models and serving those models at production scale. Today one person holds together everything that makes a deal actually close: contract tracking, quote prep, CRM hygiene, customer follow-up, support routing, invoicing coordination, meeting prep. This role takes all of it. It's a rare seat as this one sits at the center of a small, fast-moving GTM team, with direct visibility into real contracts, real customers, and the CEO. You'll see how a revenue org actually works from the inside.

Two paths open up from here: move into closing deals, or build out the operations function itself, either path is earned by doing this job well.

Who You Are

  • Track contracts. Status, signatures, updates, what is stuck.

  • Prep quotes and order forms.

  • Fluency in Hubspot is preferred.

  • Own CRM data quality. Deals, contacts, companies, stages, close dates.

  • Respond to customers and follow up until things are closed.

  • Monitor support issues, route to the right engineer, and track to resolution.

  • Coordinate invoicing with finance.

  • Prep for customer meetings.

  • 0 to 3 years of experience; strong new grads are in scope.

  • Follow-through — nothing sits for three days.

  • Fluent with AI tools. If your instinct when handed a repetitive task is to automate it, this is your job.

  • Comfortable in a CRM, or obviously able to get comfortable fast.

  • You ask when you don't know. You do not guess on a customer contract.

Preferred Qualifications

  • Sales ops, revenue ops, deal desk, or business ops experience — a plus, not a requirement.

  • Familiarity with linear, quickbooks, hex, slack, claude, notion.

Hyperbolic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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