OverIT FSM Techno-Functional Consultant
Required skills
- OverIT FSM
- Field Service Management
- FSM
- scheduling
- dispatch optimization
- mobile workforce management
- linear asset
- utilities
- telecom
- energy
Nice to have
- ClickSoftware
- Click Scheduler
- Salesforce Field Service
- FSL
- IFS FSM
- SAP FSM
Role summary
Seeking an OverIT FSM Techno-Functional Consultant for onsite/hybrid roles. Responsibilities include configuring, implementing, and supporting the OverIT Next-Gen FSM platform for clients in utilities, energy, and oil & gas. Requires 3-7+ years of FSM experience, understanding of FSM concepts (work order management, scheduling, mobile workforce), system integration knowledge (APIs, middleware), GIS familiarity, mobile app configuration, SQL, and strong client-facing communication. Experience with other FSM platforms like ClickSoftware, Salesforce FSL, SAP FSM, ServiceMax, or Microsoft Dynamics 365 FSM is also considered.
Onsite / Hybrid (no remote)
Rate: $90/hr
Duration: Long-term (1 year)
Visa: Any Visa
Job Description:
Role overview:
We are looking for an OverIT FSM Techno-Functional Consultant to lead the configuration, implementation, and support of the OverIT Next-Gen Field Service Management (FSM) platform for clients in utilities, , energy, , and oil & gas industries. This role bridges business requirements and technical execution — translating customer field-operations needs into scalable, configured solutions on the OverIT platform.
Must-Have Skills
- 3–7+ years of experience in Field Service Management (FSM) implementation or consulting; hands-on OverIT platform experience strongly preferred.
- Solid understanding of FSM domain concepts: work order management, scheduling/dispatch optimization, mobile workforce management, and linear asset industries (utilities, telecom, energy).
- Experience with system integrations (REST/SOAP APIs, middleware) connecting FSM to CRM/ERP/GIS/IoT systems.
- Working knowledge of GIS concepts and tools (ESRI/ArcGIS integration is a plus).
- Familiarity with mobile app configuration and offline-first application design.
- Strong analytical and requirement-gathering skills; ability to translate business needs into system configuration.
- SQL and basic scripting/data-handling skills for configuration, migration, and troubleshooting.
- Excellent client-facing communication skills; ability to run workshops and manage stakeholder expectations.
- Prior experience in utilities, telecom, transportation, or oil & gas sectors is a plus.
If candidates with direct OverIT experience are difficult to identify, please also consider candidates with strong hands-on experience in:
- ClickSoftware / Click Scheduler
- Salesforce Field Service (FSL)
- IFS FSM
- SAP FSM
- Oracle Field Service
- ServiceMax
- Microsoft Dynamics 365 Field Service
- IBM Maximo Mobile / Field Service
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