Sales Specialist - Micro Mall

Atkins Kroll is looking for an energetic and customer-focused Sales Specialist to join our Micronesia Mall team. In this role, you will be the first point of contact for customers visiting our retail showroom, helping them explore our lineup of new and pre-owned vehicles while delivering an outstanding customer experience. You'll build relationships, generate sales leads, and connect customers with the right dealership resources to support their vehicle purchasing journey.

If you enjoy meeting new people, have a passion for sales, and thrive in a customer-focused environment—we'd love to hear from you.

What you'll do

• Welcome customers to the Micronesia Mall showroom and provide a friendly, professional first impression
• Engage customers to understand their transportation needs and recommend vehicles that best fit their lifestyle and budget
• Generate and nurture qualified sales leads while meeting monthly performance goals
• Respond promptly to customer inquiries by phone and in person, providing accurate product and dealership information
• Demonstrate vehicle features, performance, technology, and available options
• Present financing opportunities through the company's preferred banking partners and assist customers with credit applications
• Coordinate vehicle test drives with dealership sales teams while following established procedures
• Maintain accurate customer records and sales activities using the dealership CRM system
• Complete sales documentation and administrative tasks in accordance with dealership policies
• Coordinate a seamless handoff to dealership colleagues for vehicle delivery and final sales processing
• Maintain current knowledge of vehicle inventory, promotions, manufacturer programs, and industry trends
• Build lasting customer relationships that encourage repeat business and referrals
• Participate in sales meetings, product training, and OEM certification programs as required
• Maintain a professional appearance and an organized showroom environment

About you

• High School Diploma or equivalent required
• Previous sales or customer service experience preferred
• Valid Guam Driver's License required
• Strong communication, interpersonal, and relationship-building skills
• Passion for delivering exceptional customer experiences
• Goal-oriented with a positive attitude and strong sales aptitude
• Comfortable using CRM systems and Microsoft Office applications
• Self-motivated, organized, and able to manage multiple customer interactions
• Willingness to work a flexible schedule, including evenings, weekends, and holidays as needed

Start your journey

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit we’re looking for. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

What We Offer

• Paid Time Off (PTO) – Available based on eligibility and company policy
• Health and Life Insurance – Access to company-sponsored plans (eligibility applies)
• Retirement Savings Plan – Participation subject to plan terms
• Employee Discount Program – Discounts on company products and services
• Fuel Discount – Access to partner fuel programs
• Additional Leave Benefits – Includes applicable leave types per company policy
• Training & Development – Opportunities to learn and grow within the organization

Opportunity for everyone

At Inchcape, inclusion accelerates our success. We are committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. We foster an inclusive culture that reflects the communities we serve, ensuring opportunities for all.

About us

Inchcape is the leading global automotive distributor operating in 40 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future. Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Find out more by visiting www.inchcape.com