RiseMe
Industrial Electric Manufacturing logo
Industrial Electric Manufacturing Verified
Electrical Manufacturing, Industrial Equipment, Energy

IT Manager

San Antonio, TXOnsiteFull TimeManager / HeadPosted 1 month ago

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

  • IT Manager
  • San Antonio
  • manufacturing facility
  • IT strategy
  • technology operations
  • infrastructure
  • end-user support
  • systems administration
  • security
  • escalation point

Nice to have

  • multi-national
  • distributed organization
  • manufacturing environment
  • industrial environment

Role summary

We are seeking an experienced and strategic IT Manager to lead technology operations at our new San Antonio, Texas manufacturing facility. This role involves leading the on-site IT team, owning site-level IT strategy and execution, and ensuring reliable, secure, and scalable technology services. The position requires deep technical expertise, strong people leadership, and business acumen to drive local operations while contributing to global IT strategy. The IT Manager will advise business leaders and participate in the broader IT leadership team, overseeing infrastructure, end-user support, systems administration, security, budget management, and vendor relations. Key responsibilities include managing IT projects, ensuring compliance, and developing business continuity plans.

At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.

Location: Onsite – San Antonio, Texas

Reports To: Director of Regional IT Support

Position Summary

We are seeking an experienced and strategic IT Manager to provide leadership for our technology operations at our new San Antonio, Texas manufacturing facility. In this role, you will lead the on-site IT team, own IT strategy and execution for the San Antonio location, and ensure the delivery of reliable, secure, and scalable technology services that advance business objectives.

This position requires deep technical expertise, strong people leadership, and business acumen to drive site-level IT operations while contributing to global IT strategy. The IT Manager will act as a key advisor to San Antonio business leaders and an active voice within the broader IT leadership team.

Key Responsibilities

  • Lead, develop, and mentor IT Support Leads and individual contributors at the San Antonio facility, fostering a high-performance culture of collaboration, accountability, and continuous improvement.
  • Oversee all site IT operations, including local infrastructure, end-user support, systems administration, and security.
  • Serve as the senior escalation point for complex technical issues and critical incidents at the San Antonio site, ensuring swift resolution and root cause analysis to prevent recurrence.
  • Develop and manage the site IT budget, ensuring cost-effective resource allocation and vendor management.
  • Build trusted partnerships with senior business leaders at the San Antonio facility to align technology investments with strategic priorities and drive measurable business outcomes.
  • Ensure compliance with corporate IT policies, security standards, and regulatory requirements at the San Antonio site.
  • Drive site IT projects from planning through implementation, coordinating with global IT teams as needed.
  • Establish and monitor key performance indicators (KPIs) to measure service delivery, team performance, and operational efficiency.
  • Manage relationships with local vendors, service providers, and contractors.
  • Oversee hardware and software lifecycle management, including procurement, deployment, and retirement.
  • Play a leading role in shaping IT strategies, policies, and standards for the San Antonio site, while representing site needs and perspectives within the broader global IT organization.
  • Own and continuously improve business continuity and disaster recovery plans for the San Antonio site, ensuring they are regularly tested, updated, and aligned with enterprise risk standards.

    • Required Skills and Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field (or equivalent experience).
  • 10+ years of progressive experience in IT, including 5+ years in a senior leadership or people management role.
  • Proven experience managing IT teams, ideally in a manufacturing or plant environment.
  • Strong technical background in enterprise infrastructure, networking, cloud services, and security.
  • Experience with IT service management frameworks (ITIL) and ticketing systems (e.g., ServiceNow, Jira Service Management).
  • Demonstrated ability to manage budgets, vendors, and contracts.
  • Excellent strategic thinking, problem-solving, and decision-making skills.
  • Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels.
  • Experience with compliance and regulatory requirements relevant to U.S. operations.

    • Preferred Qualifications

  • ITIL, PMP, or other relevant certifications.
  • Experience in a multi-national or distributed organization.
  • Experience in a manufacturing or industrial environment is a plus.

    • Job Location

    This position is on-site at our new San Antonio, Texas, manufacturing facility. Occasional travel to other IEM sites may be required for infrastructure projects and operational initiatives.

    Why Join IEM

    At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.

    Learn more about IEM at https://www.iemfg.com

    We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers

    Recruiting Scams

    Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact

    Non-Discrimination Statement

    IEM does not discriminate against any applicant based on any characteristic protected by law.

    Privacy

    Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.

    Use of AI

    At IEM, we are committed to a fair and transparent hiring process. Use the link below to view how we use artificial intelligence (AI) technology to assist in reviewing job applications and your rights as an applicant.

    AI Use in IEM's Hiring Process

    Ready to apply?
    You'll be redirected to Industrial Electric Manufacturing's application page.

    Similar roles

    See how RiseMe works

    Match, tailor, and prep so you send fewer applications and land more interviews.