Services Technician W2
Required skills
- Windows operating systems
- vendor diagnostics
- imaging software
- Ghost
- MDT
- SCCM
- hardware troubleshooting
- laptops
- desktops
- Tier One vendors
Nice to have
- LAN/WAN
- automate tasks
- basic scripting techniques
Role summary
Insight is seeking a Services Technician for an onsite, full-time W2 role in Hanover Park, IL. The position involves configuring, modifying, repairing, testing, and servicing IT devices, including hardware, peripherals, and software. Responsibilities include deploying images, customizing software, troubleshooting hardware problems, and performing Quality Control inspections. The role requires at least one year of hardware troubleshooting experience with laptops and desktops, extensive knowledge of Windows operating systems, and familiarity with imaging software like Ghost, MDT, or SCCM. Experience with vendor websites for updates and knowledge of LAN/WAN and scripting are also relevant. The company offers benefits and opportunities for advancement.
Requisition Number: 106198
Services Technician - W2
Location: This role is fully onsite in our Hanover Park, IL office.
Pay: $23.50/hr
Now is the time to bring your expertise to a W2 role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.
As a Services Technician - W2 with Insight, you will perform configuration, modification, repair, testing and/or servicing on IT devices, including, but not limited to: hardware and peripherals and software configuration.
What to Expect
We are legendary for taking care of our teammates. We want our teammates to enjoy a diverse and meaningful experience in the workplace, knowing that what you do makes a difference! Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging. Temporary teammates can also expect medical benefits, which include sick time after 90 days and access to our retirement plans.
As a Services Technician - W2, you will get to:
• Configure hardware including desktops, laptops, mobile devices, servers.
• Deploy images and customize software based on provided work instructions.
• Identify and troubleshoot system hardware problems.
• Perform Quality Control inspections.
Be AmbITious: In this opportunity, it's not just about what you do today but also about where you can go tomorrow. As a Services Technician - W2 at Insight, you have the potential for advancement within our organization; not just vertically but horizontally as well. Bringing your passion, dedication, and collaborative spirit to Insight will not only allow you to elevate your existing skills but also acquire new ones through enriching experiences and opportunities.
We are looking for a Services Technician - W2 with:
- Bachelor's degree (BA/BS) from four-year College or university or 2 years related experience and/or training; or equivalent combination of education and experience. PC’s, messaging and server software applications experience required. LAN/WAN, and ability to automate tasks using basic scripting techniques a plus.
- Extensive knowledge of Windows operating systems, vendor diagnostics, imaging software such as Ghost, MDT, or SCCM.
- Minimum of one year hardware troubleshooting experience, which needs to include laptops and desktop for Tier One vendors.
- Should also be familiar with vendor web sites in order to find hardware updates, driver updates, and engineering changes) as well as on multiple Tier One products (IBM, Compaq, HP, Toshiba).
- Received 35+ industry and partner awards in the past year
- $9.2 billion in revenue
- #20 on Fortune’s World's Best Workplaces™ list
- 14,000+ engaged teammates
- $1.4M+ total charitable contributions in 2023 by Insight globally
We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Posting Notes: Hanover Park || Illinois (US-IL) || United States (US) || Distribution Center || None || US - Hanover Park, IL ||
