Education

GTM Operations Lead

New York, NYOnsiteFull TimeLeadPosted 1 month ago

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Required skills

GTM Operations
revenue operations
HubSpot CRM
Google Analytics
GA4
UTM tracking
attribution infrastructure
data accuracy
reports
dashboards

Nice to have

project management
program management
webinar tools
outgrow

Role summary

Inspira Education Group is seeking a GTM Operations Lead to join their revenue operations team in NYC. This role focuses on scaling and strengthening systems and processes by collaborating with marketing, sales, and student success teams. Responsibilities include improving workflows, refining processes, ensuring system evolution, and hands-on work in HubSpot for DTC sales motions and reporting. The ideal candidate will translate business needs into scalable CRM solutions, support process improvements, enable teams with tools and data, and contribute to business insights. A Bachelor's degree and 2+ years of experience in operations or a similar role are required, with a preference for startup experience and a Master's degree.

About Inspira Education

Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every student in the world has an equal opportunity to access the best opportunities.

As the world’s leading network of top admissions coaches in medical, legal, business, and college studies, we’re building software and services in one place—disrupting long-entrenched application processes with products and experiences that strive to provide an equal platform for candidates from diverse backgrounds worldwide.

As one of the fastest-growing edtech firms in the world, we are backed by some of the leading venture capital firms and investors in the world, including Zeev Ventures, Quiet Capital, Craft Ventures and Jeff Fluhr (Founder of Stubhub).

The Role

We’re expanding our revenue operations team and looking for a GTM Operations Lead to help scale and strengthen the systems and processes we’ve already begun building. This is a highly impactful role where you’ll partner closely with our existing revenue operations leadership and collaborate with marketing, sales, and student success teams to drive efficiency as we continue to grow globally.

In this role, you’ll support and enhance our revenue operations by improving workflows, refining processes, and ensuring our systems evolve alongside the business. You’ll work hands-on in HubSpot, helping enable DTC sales motions, reporting, and day-to-day execution across teams. If you enjoy translating business needs into scalable CRM solutions and thrive in a fast-paced, collaborative environment, this role will be a great fit.

You’ll play a key role in scaling Inspira’s revenue funnel by supporting process improvements, enabling teams with the right tools and data, and contributing to actionable business insights. The ideal candidate is detail-oriented, proactive, and brings a strong bias toward action, problem-solving, and continuous improvement.

This role requires 5 days a week in person at our NYC-based office.

Responsibilities

Collaborate with sales, marketing, and operations teams to enhance operational excellence and rigor in the business

Define, develop, and implement sales, marketing, and student success support systems and scalable processes

Work closely with key stakeholders/cross-functional teams to understand operational needs and improve existing workflows

Educate the sales, marketing, and student success teams about process changes and system updates, keeping them informed about change management

Assist the team in finding simple and scalable process solutions for day-to-day challenges

Ensure data accuracy in HubSpot CRM

Lead all attribution infrastructure - UTM tracking, Google Analytics, Ad platforms

Integrate all of our platforms, e.g., GTM, GA4, and HubSpot

Integrate our third-party tools with GTM, GA4, and HubSpot (e.g., webinar tools, outgrow, etc.)

Write and maintain documentation for operation processes

Prepare ad hoc analyses and participate in special projects as needed

Create and maintain reports and dashboards that facilitate quick decision-making at scale

Drive process improvement, adoption, and effectiveness at all levels of the sales process

Qualifications

2+ years of experience in Business, Sales, Success Operations, or a similar role

Proven experience collaborating with sales, marketing, and operations teams to drive strategic initiatives

Bachelor’s degree required, Masters degree preferred

Experience in a startup environment and a demonstrated ability to work within a scaling team, ideally having been part of a team with less than 50 employees

Strong knowledge and understanding of sales and customer success disciplines

Solid functional understanding of HubSpot CRM, with robust experience in creating and maintaining reports and dashboards

Excellent analytical thinking skills, with the ability to break down ambiguous problems into clear, manageable components and identify optimal solutions

Exceptional verbal and written communication skills, along with strong organizational abilities; experience in project or program management is a plus

Strong problem-solving and troubleshooting skills, with the ability to escalate issues and roadblocks as necessary

Commitment to drive actionable outcomes and results

Ability to balance a sharp focus on measurable outcomes with genuine empathy for people, customers, and the business. Flexible team player with a proactive approach

High energy, humility, and the capacity to work effectively with diverse personalities

This is a hands-on position; the ideal candidate must be willing to "roll up their sleeves”

What we look for

A passion for cultivating authentic connections

Individuals who embody a winning attitude

A mindset fueled by curiosity

Determination to hustle and overcome challenges

An infectious enthusiasm and adaptability

Boundless energy and relentless tenacity

Why you'll love Inspira

Amazing people with a great vision and values

Mission-driven team culture focused on student success

Your work directly impacts the lives and careers of students across the globe

Health, dental, and vision insurance, base plans 100% employer paid

Pre-tax benefits (FSA, DCFSA, HSA, Commuter)

Flexible paid time off (PTO) and paid holidays

401(k) with company match

For more information about our company, please visit our website: Inspira Education Group.

Inspira Education Group does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in providing employment opportunities and benefits.

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