Human Resources Coordinator

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology. 

A Strategic Role at the Heart of Logistic

Responsibilities

• Produce HR documents: employment confirmation letters, file follow-ups, promotions, transfers, terminations.

• HR Ticketing (Workday) & Shared Inbox Management.

• Answer employee inquiries: leaves, policies, and other employment conditions.

• Generate weekly reports: departures, terminations, and related HR metrics.

• Maintain trackers and dashboards: datasets, forms, and HR monitoring tools.

• Coordinate exit interviews: send questionnaires, update dashboards, manage exit files.

• Employee Referral validation and management.

• Improve HR processes: participate in development, documentation, and continuous improvement initiatives.

• Collaboration with HR Generalists with various requests (not limited to; Accommodation, Health & Safety, Workers Compensation)

• Audit organizational data: correct subordination links and titles in Workday org charts.

• Support occupational health and safety: follow-ups and communications.

• Audit and manage permits, SINs and visas: validate documentation and ensure compliance.

• Provide recommendations: suggest improvements and collaborate on HR initiatives.

• Collaborate with HRIS and Payroll team.

• Many other collaborative projects!

Qualifications

• 1–3 years HR administrative experience

• Strong organizational and time-management skills

• Ability to manage multiple priorities and meet deadlines

• Works independently and collaboratively

• Proficient in Workday, Dayforce, and Microsoft Office Suite

• Bilingual in English and French (location-based)
• Flexible, proactive, and customer-service oriented

Why Join Us? 

At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits: 

• On-site gym with a personal trainer 

• Employer-provided lunch of your choice 

• Comprehensive group insurance 

• Group RRSP plan 

• Care & Well‑Being Activities

• Partial reimbursement for public transportation 

• Employee Assistance Program 

 …and much more. 

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility. 

We embrace diversity, ensure equity, and foster a true sense of belonging.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.